Telefónica reviews

4.0

83% would recommend to a friend

(1,629 total reviews)
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Marc Murtra

69% approve of CEO

62% positive business outlook

Telefónica has an employee rating of 4.0 out of 5 stars, based on 1,629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Telefónica employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Apr 26, 2015
Recommend
CEO approval
Business Outlook

Pros

- Laid-back management style. As long as you do your job, no supervisors or managers will hassle you. - Flexible work schedule - Good team and work atmosphere for the most part. Even though it is almost impossible to keep a team together for longer than a few months due to the high turnover ratio.

Cons

- Management keeps filling positions through staffing agencies that offer ridiculously low salaries and no benefits. Then they wonder why employees leave weeks after they are hired. - No room for advancement unless you have been with the company for a few decades and are friends with someone in upper management. It usually comes down to who you know, as opposed to what you know. - No incentives at all - Very limited hands on experience to be gained - Severe lack of leadership - Management does not seem to value education nor do they provide any kind of assistance with tuition or certification costs

3.0
Apr 18, 2015
Recommend
CEO approval
Business Outlook

Pros

There is very good talent within the organization. Management levels are basically groomed employees from Spain main office in Europe, to take care of short and long term agenda and keep American operations in-line. Needless to say, Spanish language is dominant lingo. No such thing as open door policy, more like a one way door policy. Base pay scales for Sales are descent, with poorly structured commissions designed to cap income. Unrealistic targets with stale services. Other pay scales for permanent in-house positions are just ok, they are approx. 20% less than market equivalent. Base pay scales for Presales Engineers are ok, approx 35% less than market equivalent. Presales teams are drowned with administrative and financial matters daily matters. Ratio of engineering vs administrative work is 30/70. Mostly due to outdated internal legacy systems. Where Telefonica fails in pay, they do a decent job in fully paid benefits package to include Medical, Dental, short and long term disability pay.

Cons

HQ in Spain focuses in relocating personnel from withing Europe (Spain) to fill the positions in Miami via VISA procedures. USA operations go through the formalities of announcing job positions that quietly get filled by ... yes you guest it! The ratio of permanent full time employees versus what they call externals is 80/20 approx. (70-80% Spaniards / South American relocation from Telefonica subsidiaries (e.g. Chile, Argentina, Brazil, etc.) and 20% externals which are essentially subcontractors with inferior pay scales and benefits to maintain labor headcounts low. Growth opportunity, very limited. Training, very limited or close to none. Job tools, very limited and controlled by outdated systems from Spain. Order processes - very complex and outdated HR is monitored by a body from Spain which is very hands off

Viewing 109 - 111 of 1,629 Reviews

Glassdoor has 5,089 Telefónica reviews submitted anonymously by Telefónica employees. Read employee reviews and ratings on Glassdoor to decide if Telefónica is right for you.