Tesco reviews

Unpleasant and ignorant customers, no matter how hard you try or how obviously busy you are, it is never quick enough when it comes to serving them. Sometimes you can calm them down and they might apologise but there are those that just want to vent their negativity as if you are personally responsible for whatever has caused their mood. Having a thick skin helps. Increasing workloads. As retail faces more costs they are seeking to reduce overheads. These cuts gradually put more strain on shop floor workers. Examples are cutting the facilities for the clothing sections, which has the knock on effect of more customers needing help with clothing at other areas...security tag removal...issues with pricing...bringing clothes back they don't want due to the removal of changing rooms. More security tags on other items due to increased theft. Increased numbers of, and increase of items to be scanned in basket checks.

One of the main downsides of the role is the pressure around pick rates. Managers can sometimes be overly focused on the numbers without always considering context. For example, if a customer asks for help, taking the time to assist them naturally slows you down, but that isn’t always recognised. Pick rates can also vary depending on the luck of the draw — some routes are compact and efficient, while others send you back and forth across the store, which can be tiring and frustrating. Another challenge is working during busy hours, when customers often view pickers and their large trolleys as an obstruction. You can expect to be huffed at or dodged around, even when you’re just trying to do your job. There’s also minimal variety in the tasks themselves, and shifts can feel repetitive, especially if you're doing the same thing day after day. While the independence is a pro, it can also mean the work feels a bit isolating at times, with little social interaction during your shift.