The Home Depot reviews

3.7

69% would recommend to a friend

(55,746 total reviews)
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Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,746 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

56K reviews
5.0
Sep 19, 2013

Fun place to work

Recommend
CEO approval
Business Outlook

Pros

At my store, the majority of people working there are fun and a pleasure to work with. The Success Sharing is a plus and the management staff is great. It has been a great 2 1/2 years working there.

Cons

I hate that THD accepts almost everything that gets returned - whether it's been used, broken, missing parts, cut chain. Then, we associates have to figure out what to do with the junk. Why doesn't THD follow their own return policy instead of offering a free tool rental service? The loss prevention at my store is pathetic. None of the alarms work and there is no plan to get them fixed. Yes, customer service will help in some theft prevention, but the pros walk in, accept help and are very friendly, then walk out of the store (or don't even leave!) and take their goods straight to the returns desk, where they get a store merchandise card, which they then turn around and sell on the internet for a fraction of the face value. The pay rate is low compared to competitors. No discounts even though our competitors offer them to their employees (as well as benefits), yet THD says that they survey the pay/benefits and pay comparable to the area. Umm, in what world is no discount and lower pay 'comparable'? The scheduling system is not the greatest. Can't there be a way to have relatively fixed schedules for those that need/want one?

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The Home Depot Response
12y
Thank you for sharing your review. We understand that our associates are the key to our success. We pay competitive rates and strive to create an environment where all associates feel they are respected and that their contributions are valued. We have shared your feedback with others.
4.0
Sep 13, 2013

Home depot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for...chance for extra hours when available...management was great (depends on which store you're in though)

Cons

Very hard to move up...very little recognition

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The Home Depot Response
12y
Thanks for taking the time to share your comments. We have shared your feedback with others. Our associates are encouraged to adopt and adapt good ideas from others, and initiate creative and innovative ways of serving our customers and improving the business.
5.0
Sep 13, 2013

The Home DepotTThh

Recommend
CEO approval
Business Outlook

Pros

Good benefits, including insurance, 401K, success sharing.

Cons

No individual choices to be made

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The Home Depot Response
12y
Thank you for your feedback! We are happy to hear you are enjoying your employment with The Home Depot.
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Glassdoor has 58,326 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.