Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 178 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 113 reviews)); "Great people that you work with and very flexible with time" ((in 106 reviews)); "Flexible Schedule and easy to learn" ((in 74 reviews)); "Easy work, flexible schedule, learn skills" ((in 72 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 98 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 23 reviews)); "Minimum wage for handling mail, packaging said mail, and managing mailboxes." ((in 19 reviews))

What are the top reviewed The UPS Store locations?

Ciudad de México , Nezahualcoyotl

The UPS Store reviews

3.5

50% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,154 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Aug 5, 2016

Store

Sales & operations manager

Recommend

CEO approval

Business Outlook

Pros

Owners were great to work for

Cons

Long Hours - corporate made it difficult

5.0

Jul 19, 2016

Store Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Small company, the stores are individually-owned franchises. Work environment depends on the owner. It's a great place to learn many facets of what small business owners need day to day. It's a good jumping off point for perhaps a better paying management job elsewhere. Or, depending on the owner, potentially get into buying your own location if the current owner is looking to get our of the business (and if you have the assets to buy a small business).

Cons

The general public believes you are responsible for the whereabouts of their Amazon packages. This is a common misconception that leads to angry "customers" that really are not your customer. This leads to doing customer service work for UPS but you don't get the benefits or pay of a corporate ups employee. Many other instances of UPS taking advantage of the franchisees and their employees. They use the stores as an almost no-cost-to-them warehouse and are whittling away at the store's customer base by undercutting the stores and stealing customers.

4.0

Jul 19, 2016

Depends on the store

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Learn a lot about small business and how they operate.

Cons

They are franchises and sometimes the owner of the store is not the best to work for. Cares more about the money than his actual employees that make them

Viewing 160 - 162 of 3,154 Reviews

Jobs at The UPS Store

Mailroom Associate - The UPS Stores

Packing Printing and shipping The UPS Store

Shipping Center Assoicate

Full-Time Center Associate 5455

The UPS Store

The UPS Store reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Store

Store Manager

Depends on the store

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