Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 178 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 113 reviews)); "Great people that you work with and very flexible with time" ((in 106 reviews)); "Flexible Schedule and easy to learn" ((in 74 reviews)); "Easy work, flexible schedule, learn skills" ((in 72 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 98 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 23 reviews)); "Minimum wage for handling mail, packaging said mail, and managing mailboxes." ((in 19 reviews))

What are the top reviewed The UPS Store locations?

Ciudad de México , Nezahualcoyotl

Skip to content Skip to footer

Notifications

The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jul 15, 2016

Great place to work while going to school

Sales associate/cashier

Recommend

CEO approval

Business Outlook

Pros

Great hours, great people and wonderful experience for customer service and packaging. Boss was willing to let me study and print papers after i close the store.

Cons

Open to close every Saturday. Stressful learning curve for the first 6 months. You will be operating the entire store by yourself most of the time.

4.0

May 13, 2016

Low stress job going no where

Store manager

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, low stress, personal connection with employees and owners

Cons

No way to move up or get a raise

4.0

Apr 28, 2016

Great as long as the store owner is willing to work with you.

Shipping associate

Recommend

CEO approval

Business Outlook

Pros

Great environment to be in. Super fast paced! Fun to be able to interact face to face with customers on a personal level instead of working on phones. Not like a big box store or business where the employees don't really care.

Cons

If the store owner is not committed to building the business then it is just another lo end job to occupy time and earn some extra money.

Viewing 163 - 165 of 3,154 Reviews

Jobs at The UPS Store

Mailroom Associate - The UPS Stores

Packing Printing and shipping The UPS Store

Shipping Center Assoicate

Full-Time Center Associate #7849