Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 178 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 113 reviews)); "Great people that you work with and very flexible with time" ((in 106 reviews)); "Flexible Schedule and easy to learn" ((in 74 reviews)); "Easy work, flexible schedule, learn skills" ((in 72 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 98 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 23 reviews)); "Minimum wage for handling mail, packaging said mail, and managing mailboxes." ((in 19 reviews))

What are the top reviewed The UPS Store locations?

Ciudad de México , Nezahualcoyotl

The UPS Store reviews

3.5

50% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,154 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Apr 23, 2016

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible and great college job, room for growth -> really depends on the franchise you work for.

Cons

Male customers who preferred a male associate over a woman associate, but was rare.

5.0

Apr 7, 2016

Great Part-time opportunity.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The owner is great. It is a laid back environment. Hours can be flexible. Store closes at 7pm on week days, 4pm on Saturday, 2pm on Sunday, so it's great for someone with a family

Cons

Customers in this area of NJ have a sense of entitlement and can be very difficult to deal with as they look down their noses at low-paid employment positions. Holiday seasons can be very busy and demanding.

3.0

Apr 6, 2016

No room for promotion

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I ran the store myself without any managers near by. Pay was not bad. I enjoyed the Interaction with customers.

Cons

During holiday's owner would not hire more help and at times there would only be one helping customers while the other boxed. Pure chaos

Viewing 166 - 168 of 3,154 Reviews

Jobs at The UPS Store

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The UPS Store

The UPS Store reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sales Associate

Great Part-time opportunity.

No room for promotion

Jobs at The UPS Store

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