Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 178 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 113 reviews)); "Great people that you work with and very flexible with time" ((in 106 reviews)); "Flexible Schedule and easy to learn" ((in 74 reviews)); "Easy work, flexible schedule, learn skills" ((in 72 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 98 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 23 reviews)); "Minimum wage for handling mail, packaging said mail, and managing mailboxes." ((in 19 reviews))

What are the top reviewed The UPS Store locations?

Ciudad de México , Nezahualcoyotl

Skip to content Skip to footer

Notifications

The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Manufactura industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Feb 2, 2016

It's great

Store clerk

Recommend

CEO approval

Business Outlook

Pros

You get to meet some awesome people, pay its average, and you'll spend a lot of your time either reading or getting personal stuff done during slow season

Cons

There could be rude customers but other than that nothing bad. In Xmas season and back to college season it can get pretty crazy in the store, but as long as you have a good staff you'll be okay

4.0

Jan 29, 2016

Perfect First Job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Amazing store owners. Starting pay was really good for my first job ( I was 16 ) and I was given three raises. They understood and worked with my schedule. I learned and grew so much. I got to interact with customers, learn about shipping, packing, printing, design, and sales, and I felt like it was a job with a lot of variety. The owners always fed us at and paid us for our weekly meetings. Some customers were regulars and I got to know them pretty well, which was another great experience. Christmas-time is obviously busy season, but I enjoyed it being busy. We warmed cookies for our customers during the holiday season and it was always a good time.

Cons

Limited potential for growth. That's why I left after a year. No raise came with my ending job title of Assistant Manager, and I didn't expect one either because the title didn't really bring new responsibilities. However, at that point there was nowhere further up to go. (The single store manager we had wasn't leaving anytime soon.) Also, I didn't expect to make a lot from sales commissions, but they could have made them a little easier to achieve. They only awarded them on very specific sales which didn't come up often.

4.0

Jan 24, 2016

Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great networking opportunities as well as retail and sales experience. Learn about the franchise and how to properly run one. You can become a Notary Public and have it paid for by the store depending upon location.

Cons

Franchise means each store is independently owned so it's generally hard to advance past a manager position and even then the pay usually isn't that great. Don't get every holiday off that government employees do at USPS.

Viewing 175 - 177 of 3,154 Reviews

Jobs at The UPS Store

Mailroom Associate - The UPS Stores

Shipping Center Assoicate

The UPS Store #7116 - Center associate

Full-Time Center Associate 5455