Trulia reviews

3.8

67% would recommend to a friend

(305 total reviews)
avatar

Rich Barton

60% approve of CEO

59% positive business outlook

Trulia has an employee rating of 3.8 out of 5 stars, based on 305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trulia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

305 reviews
1.0
Aug 11, 2011
Recommend
CEO approval
Business Outlook

Pros

Great place to work if you are just graduated college and really looking to get your feet wet in the work force or if you are just desperate for a job! Here are some perks: -Cool spiffs for making sales -Relaxed environment (almost too relaxed at times!) -Happy hour the first Friday of the month That's about it......

Cons

Ok I'm rating this so tough because I have a few years of work experience under my belt so I look at things a lot differently than some of the recent college grads who work here. Also, had I known that this was such an "entry-level" job/company I would have probably skipped the interview.....so where do I begin???? For starters management needs work! Some managers micromanage and watch their team members like hawks, others would rather be your best friend than your boss!! They try to boost up the employee's heads as if it’s a privilege to work for the company because they provide free bagels and cereal in the kitchen but in all actuality it's just a way to keep the newbies who work here happy and engaged. Here are some more cons: -Outrageously high turn-over! I started in a class of 12 and by the end of my first month over half the class had either quit or been fired. The sad thing is they started a class of 11 a month after my class and now they are hiring for yet another class to start in the next few weeks! Had I known about the turn-over rate I would have never applied! -Rules and standards change like the wind. Pretty much they live by an "impact" standard which really means nothing to the employees! -There is no real structure on account management which means either guard your accounts with your life or they may be stolen by the person who sits next to you and then they will get the credit for your sales! -Not a professional environment at all! Employees play, run around and even curse while on the sales floor! -No opportunities for advancement. Meaning if you stay with the company for a year you will more than likely be doing the exact same thing that you did on day one. -The 80 dials a day is strongly enforced but good luck trying to make that happen with 4-5 "pow wows" a day in between. In other words management makes it very difficult to accomplish your daily goals with pointless meetings! -Your first 3 months is the "probationary" period, which means you are expected to close sales but won't get paid out on your commissions until you convert to full time. In order to convert you must remain at the company for 3 months and close at least 14k in sales. They have a very low conversion rate because of the high turn-over rate! Which means only one thing....cheap labor! I find it very unfair to put in work and not see any reward! To sum it all up... Just by by-pass Trulia when job hunting unless you have no other options or just need to get your feet wet. Trulia – Great concept and platform, terrible place to work!

3.0
Jul 13, 2011

its ok

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good people...good training..very fun place to work

Cons

more like a call center...all cold calling with bad leads

2.0
Mar 11, 2011
Recommend
CEO approval
Business Outlook

Pros

-Great and affordable product that works. Somewhat easy to sell; has a good reputation amongst Real Esate Agents. -Training, albeit brief, is very good. Especially on product and sales pitch. Learning curve is high. -Very easy to get hired. They hire anyone with any kind of sales or customer service experience. - Easy job to do. Especially if you've had past sales and customer service experience. - Free food and beverage. -They provide you leads. No having to farm and fish out leads on your own.

Cons

-Dull, monotonous, and repetitive work. No variety and not very challenging. Day in and day out cold calling and not much else. -Very little to no chance of promoting up and out. No management roles to promote up to in the first place. "Promotion" only happens as far as base salary and type of leads you get and its small at best. -Outside of initial training, there isn't much employee growth, training, or nurturing. You're literally thrown to the wolves and left to fend for yourself. "Coaching" you get throughout is brief and half-hearted. -Leads are distributed by performance. Meaning that consistently high performers are given the best leads while average to low performers are stuck with "bad" and are thus "trapped" into low performance. -Very high, steep, and somewhat unreasonable monthly quota. Especially for your first 90 days. -Very low base. 30k to start. 45k for top performers. No quarterly or yearly bonuses. -Too youthful atmosphere. Feels like High School/College. -Very little to no connection and coordination between Sales and engineering. -Non-existent internal Customer Service, Renewals, and Retention. You as the Inside Sales rep are responsible for all three for every account you open as cancellations effect your churn. This is sometimes a major waste of time and a major source of stress and consternation among reps. -Very high turnover and burnout. To sum up briefly: If you are fresh out of college on your first/second job, or can't seem to find anything anywhere and are desperate to find a job, then give this a try, although they will ask of you in your first 90 days to sell high and sell hard or you're out. If you're older (as in over 25), have more job experience, not too good at sales, or have other opportunities lined up where you'll be compensated higher than 30k, then you should pass. Having Trulia on your resume is not worth the disappointment and stress you endure at this place.

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Glassdoor has 327 Trulia reviews submitted anonymously by Trulia employees. Read employee reviews and ratings on Glassdoor to decide if Trulia is right for you.