Very typical of many entry level sales positions of start-ups, but more disappointing.
Pros
-Great and affordable product that works. Somewhat easy to sell; has a good reputation amongst Real Esate Agents. -Training, albeit brief, is very good. Especially on product and sales pitch. Learning curve is high. -Very easy to get hired. They hire anyone with any kind of sales or customer service experience. - Easy job to do. Especially if you've had past sales and customer service experience. - Free food and beverage. -They provide you leads. No having to farm and fish out leads on your own.
Cons
-Dull, monotonous, and repetitive work. No variety and not very challenging. Day in and day out cold calling and not much else. -Very little to no chance of promoting up and out. No management roles to promote up to in the first place. "Promotion" only happens as far as base salary and type of leads you get and its small at best. -Outside of initial training, there isn't much employee growth, training, or nurturing. You're literally thrown to the wolves and left to fend for yourself. "Coaching" you get throughout is brief and half-hearted. -Leads are distributed by performance. Meaning that consistently high performers are given the best leads while average to low performers are stuck with "bad" and are thus "trapped" into low performance. -Very high, steep, and somewhat unreasonable monthly quota. Especially for your first 90 days. -Very low base. 30k to start. 45k for top performers. No quarterly or yearly bonuses. -Too youthful atmosphere. Feels like High School/College. -Very little to no connection and coordination between Sales and engineering. -Non-existent internal Customer Service, Renewals, and Retention. You as the Inside Sales rep are responsible for all three for every account you open as cancellations effect your churn. This is sometimes a major waste of time and a major source of stress and consternation among reps. -Very high turnover and burnout. To sum up briefly: If you are fresh out of college on your first/second job, or can't seem to find anything anywhere and are desperate to find a job, then give this a try, although they will ask of you in your first 90 days to sell high and sell hard or you're out. If you're older (as in over 25), have more job experience, not too good at sales, or have other opportunities lined up where you'll be compensated higher than 30k, then you should pass. Having Trulia on your resume is not worth the disappointment and stress you endure at this place.
