10y
Thank you for your feedback. I'm sorry to hear you had such a bad experience and would love to talk with you more about it if you'd be willing. My email address is below.
However, I must clarify a few things that you mentioned. For instance, our new hire training program is a structured 60+ day program, that is a combination of trainers, coaches and managers. And, we very rarely lose anyone during their first 6 mos, if we do, usually it's due to a bad culture fit or lack of effort.
Secondly, you say, "boiler room"?.. I guess if you'd call working hard and having fun, working M-F, 7:30-4p, with holidays off, music pumping and happy hours, then okay. We pride ourselves on working hard hours, not long hours as much as we can. And, unlike many "call centers" we don't tether people to their desks (which BTW are stand-up and many folks have bluetooth headsets), so they can talk/sell while getting an espresso from our personal machines. And, I'm proud to say that we have incredibly low turnover and only hire 1% of all the applicants we receive, so most folks that come stay. And, with 95% of our management and trainer roles filled internally, we have a lot of career opportunities for performers.
Lastly, I'm not sure what you did before you came here, but, you were obviously not happy there either, or wouldn't have come over. So, I'm sorry it didn't work out and would love to hear more details from you. And, we were recently named to the Top 10 Companies in the nation to work for on Glassdoor.com. So, while it may not have worked out for you, we're always looking for top talent as we continue to grow. Best regards. Greg Bland (gbland@zillow.com).
