UPS reviews

3.4

54% would recommend to a friend

(36,825 total reviews)
avatar

Carol B. Tomé

35% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,825 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Mar 2, 2020

“Tranformation”

Recommend
CEO approval
Business Outlook

Pros

Very stable large company. Opportunity for advancement depending on departments.

Cons

Used to be better, recent transformation has led to lost corporate culture that seems to prioritize cost cutting over customer and employee needs.

1.0
Mar 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Great benefit package - just make sure you can bear the workload/rude comments til you get there!

Cons

I worked for the German team, Billing rep, the team that spends the most time on the phone: 5-5.5 hrs per day. Extremely overworked. If you need help people will tell you "You shouldn't be here" instead of helping you. Your salary is the same as others, who work half as much as you do. Never received the Swiss specific training but we had to deal with their queries. Could not speak to any of my colleagues. Unfriendly staff, mean customers (thanks for the company)... never felt lonelier and more depressed in my life.

4.0
Mar 1, 2020

Very easy to get by

Recommend
CEO approval
Business Outlook

Pros

Very easy to just get by if that's what you are looking to do. Very easy just to be another person.

Cons

I felt as though you weren't penalized for being inefficient, which makes you not work at your best and also damages future work.

Viewing 523 - 525 of 36,825 Reviews

Glassdoor has 41,036 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.