Uline reviews

3.6

64% would recommend to a friend

(1,537 total reviews)
avatar

Dick Uihlein

74% approve of CEO

70% positive business outlook

Uline has an employee rating of 3.6 out of 5 stars, based on 1,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Uline employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Mar 4, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay started off fine, however has not kept up with current market value. In many cases you will be ~20k under market value. Bonus is alright, but again can't compete with the market. Some of the people are great and exceptional, however their voice is often drowned out in the name of "Company Culture"

Cons

There is no easy place to begin. First and foremost, when employees were attempting to leave Liz began applying legal pressure to companies hiring people to attempt to scare away any offers being extended. This happened between the legal team getting involved, letters being sent and phone calls being made to the leadership of new companies. This has happened more than once. MANY of the Glassdoor reviews are 'fake' reviews left by HR employees to make Uline seem like a healthy place to work. Please keep this in mind when browsing reviews that are listed on this website. When people are announcing they are leaving their managers will gaslight them and say things like "Work from home is career suicide", "You are just going to make less money and be miserable". This does not speak for all leadership however, some people are great and make wise decisions. Pay has been lagging behind average market value for quite some time. Making a job change with no job title change will often come with a 20k raise. Work from home is always a firm NO. It does not matter how sick you are or if your family is needing assistance or the roads are so dangerous with snow that there are dozens of car crashes on the way to work. Under no circumstances are you able to do the exact same job from home to prevent possible harm to yourself or others. Leadership will say they do not watch the time clock (yes, a salaried position where you punch in/out at a time clock every day). However this is a lie, there is a required 45 hour minimum to prevent your manager from breathing down your neck and a 47 hour minimum if you even are considering scoring higher than a 3 on your performance review and get a well deserving promotion. There is no paid leave for maternity / paternity. If you need to take bereavement you are limited to 3 days and it must be someone in your immediate family, meaning if your cousin passes you will have to take time off to grieve. Many teams are under heavy scrutiny enduring hour by hour micromanagement. In cubicles you are restricted to five personal items, but if these personal items do not follow the 'company image' you will be required to take it home (eg. small figurine, a picture frame with a cross on it) When senior leadership holds town halls and addresses questions that have been asked hard questions they will laugh it off "haha there's that work from home question again... moving on". There is more than enough evidence that employees are struggling to maintain enthusiasm for the culture they must maintain where it is truly baffling that there is questions as to why people leave in droves when a new opportunity arrives at a new company.

5.0
Aug 14, 2018

Sr. Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. Good salaries, employee benefit programs, bonus package. Great Management team with good vision, friendly & talented resources. Most important - Growing company !!!

Cons

Getting into Uline is difficult as Uline hires best of the best.

1.0
Jan 10, 2021
Recommend
CEO approval
Business Outlook

Pros

The End of Year Profit Sharing Bonus

Cons

The sales dept within Uline harps on the fact that they “hire the best”. If this were the case, you would think they wouldn’t need to babysit you as if you were still in middle school. Selling as a sales rep at Uline is not what’s important. What is important are the constant over the top audits they do on a weekly basis. Forget the fact that you had great sales numbers this month. You didn’t have strong enough notes after your sales visit. You didn’t have strong enough “product suggestions” for the merchandising department. The sales rep position is a glorified customer service position that discounts items when the customer asks. If you are failing these audits, overall management, and the sales management will not talk to you about them face to face. They will hide behind their keyboards and sending scathing emails. Uline does not even trust you enough to correctly speak to customers. They installed software on your computer and phone, where management will be silently listening to your phone calls with customers, without you even knowing. Your job performance will not be judged on actually selling, it will be judged on the ridiculous “metrics” for each week, that quite frankly have zero correlation with actually selling. Management does not care about helping you develop. They will not want to join you for sales calls to help you sell, they will want to text you the morning of to surprise you that they’ll be joining you for the day, in hopes that they possibly catch you with a less than stellar day of sales calls. Upper management within the sales department in Pa/NY offer nothing to help you grow or advance in your career. They’re more focused on these audits, and digging through reports all day. There are zero leaders, or motivators at the top of the department and branch. If you plan on joining Uline, be prepared to feel pressured in your private beliefs. Because when the owner of the company, Liz, comes in for her yearly power trip visit, she’ll be sure to tell you who she wants you to vote for if you are working for her company. The time I spent at Uline got significantly worse as time went on. The micromanaging has hit new and more absurd heights with no end in sight. Strong sellers and good reps will continue to leave, and Uline will continue to lose good employees who are willing to work hard, just not be treated like a high schooler. But Uline doesn’t care, they look at it as it’s “your loss”. The statement “you are just a number” has never been more true after my experience at Uline. I think it is extremely important that dedicated sales professionals know exactly what they are getting into at Uline, before jumping back into a high school environment.

Viewing 34 - 36 of 1,537 Reviews

Glassdoor has 1,768 Uline reviews submitted anonymously by Uline employees. Read employee reviews and ratings on Glassdoor to decide if Uline is right for you.