Verizon Tech Associate reviews

2.7

23% would recommend to a friend

(94 total reviews)
avatar

Dan Schulman

Not enough data to show CEO approval

19% positive business outlook

Associate Tech employees have rated Verizon with 2.7 out of 5 stars, based on 94 company reviews on Glassdoor. This indicates that most Associate Tech professionals have an average working experience there. Verizon is rated 24% below average by Associate Tech professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

94 reviews
2.0
Nov 28, 2013

Tech Support Coordinator

Recommend
CEO approval
Business Outlook

Pros

Decent Healthcare Benefits, there is not alot of pros other than you have a job with income and that is it

Cons

No life, work like a slave on the phone, Management are put into positions to bully no real form of motivating, shift bids are based on seniority and performance

2.0
Oct 30, 2013

Don't drink the Kool Aid

Recommend
CEO approval
Business Outlook

Pros

The benefits are ok, wonderful people to work with. Cutting edge products and technology and outstanding training.

Cons

Not a family friendly company to work for if you are in a call center. You will not have a gurantee of having the days off or vacation days that you want. Your schedule and teams change every 6 months. If you want to work days with weekends off you will be waiting a long time. The job environment is very stressful with frequent changes. You will encounter good customers and some that are completely irate - you have to have thick skin for this job!

4.0
Oct 10, 2013

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Great environment to work. Verizon invest a lot of time to train it's employees to ensure that it's customer get excellent customer service. Management was highly visible and accessible anytime you needed to speak with them. Great benefits packages offered and also tuition reimbursment.

Cons

Late hours and weekends work schedule for most new hires. very difficult to move up because of seniority model. You will work as a lowly phone support specialist for many years before you get the opportunity to move up.

Viewing 79 - 81 of 94 Reviews

Glassdoor has 38,076 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.