They lie about work life balance; they continue to worsen this for retail employees by shaving hours of operation so that you literally work the waking hours of every single day. I literally never see my daughter 5 days weekly. They brag throughout the company about their record-breaking earnings and profitability, but continue to decrease the compensation for the sales staff that helps make that happen. Every month, they increase quotas to a point where I am literally expected to do twice the production for 2/3 of the pay. They also lie about ergonomics; they make you take a huge training and assessment on the right way to be healthy and posterize your body at work, while meanwhile, you are unable to sit, you hold a clunky tablet device in your hand all day hunched over. There are no accommodations to promote healthy posture in retail. They make the sales compensation extremely complex. The compensation tends to reward only the reps that blow off customer service assistance for guests (and in turn turn and burn customers that are sales quicker). If you actually want to carry out Verizon's claimed mission statements ("...put customers first..."), you will fail and make less money. They are inadvertently creating a car dealership mentality by the very nature of their increasingly greedy sales targets and culture they are creating.
