Verizon reviews

3.6

62% would recommend to a friend

(35,704 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,704 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
4.0
Mar 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits; 401k still being matched; excellent for union employees; FiOS sales starting to take off. FiOS had a rocky start, with installation problems, customer support problems, and billing problems. These are all improving now, and once FiOS is installed, most customers love it. If these areas continue to improve, the prospects for the company look good.

Cons

The company stopped contributing to the management pension plan; lots of downsizing going on in management; hard to say whether the huge risk of converting copper lines to fiber will really pay off in the end. Due to the size of the 'reductions in force' (downsizing) in the last few years, most management employees are doing the jobs of 3 or 4 people and struggling to keep up.

4.0
Mar 26, 2009
Recommend
CEO approval
Business Outlook

Pros

after working with the other major carriers, I believe Verizon is the superior employer. Benefits, compensation, job stability, and opportunity for advancement are the major advantages. People now see cell phones as more of a necessity, thus verizon is not suffering much in the current economic climate. verizon heavily promotes minorities and others who may be descriminated against ,sometimes even though they are clearly not the top candidate, which obviously may be a pro or con for you. I have not gone up for a promotion, so I have nothing personally to complain about in this area, though. Overall, I am very pleased with my job.

Cons

retail hours, working with the public can be frustrating

1.0
Mar 23, 2009
Recommend
CEO approval
Business Outlook

Pros

The benefits are what keeps most people here even though they are miserable.The pay was great until they changed the commission structure, now it is hard to even hit 100% and rare to ever go over it anymore. I keep making less each year even after the 2-3% raise I earn each year. Yet people that are hired from outside the company are starting off making more than people that have been with the company for more than 5 years. It does not make any sense. There is no type of senority just who likes who and not how hard you work. There are clicks even in upper management. This is not a company for you if you do not know how to kiss and bull your way to the top.

Cons

Senior management promotes brown nosers and not people that truly work their tails off for the company. employees that are loyal just get craped on.

Viewing 35461 - 35463 of 35,704 Reviews

Glassdoor has 38,045 Verizon reviews submitted anonymously by Verizon employees. Read employee reviews and ratings on Glassdoor to decide if Verizon is right for you.