Verizon reviews

3.6

62% would recommend to a friend

(35,672 total reviews)
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Dan Schulman

24% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,672 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
2.0
Jun 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Verizon Wireless is a Technology Company that changes daily so its not borring. It has good pay and Hires the best of the best. They take care of the customers more so then any other company I have worked for.

Cons

Verizon has changed some policys that were good for me and other reps such as the cfommision stucture. Its harder to understand now. in addition its not being payed correctly. I think another bad change was the fact that they are only pushing us to make calls more then anything else and making the calls is not working to do what they want. The marketing Dep should be bringing in more customers not us. I have been through 4 managers in 2 years they need to keep a structered managment team and also promote there good employees such as me. I have not been promoted and I dont think its easy to move in this company and there hiring process is very chaotic.

5.0
Jun 4, 2008
Recommend
CEO approval
Business Outlook

Pros

I love the flexibility of my current job as well as the impact I feel I make at it. I work with an extensive group of global colleagues who are all extremely talented in their particular area. Almost everyone approaches projects in an earnestness to better improve the company overall. I love that because Verizon Business is a global technology company, many of the employee systems are online -- Time and Expense, Vacation tracking, Benefits Enrollment and Changes, Payroll -- everything that you, as an employee need, can be managed through the web. I also love that Verizon Business has a stellar Recognition and Rewards program. Managers can give their employees reward points where 1 point = 1 dollar. So if a manager gives an employee 100 points, the employee has really been awarded 100 dollars. There's an online redemption site where employees can redeem gift certificates to stores... or do what I do, which is to have the money transferred to a Verizon Business pre-paid Mastercard that you can then use anywhere.

Cons

Verizon Business is an LOB within the Verizon enterprise. The Verizon Core company does not have a very effective shared services model that all of the LOBs can utilize nor is there effective deployment of systems and guidelines (such as branding) that affect the different LOBs. This causes a lot of additional, unnecessary work that exploits project timelines as well as overall delivery. There are too many independent projects because individual groups don't realize that the project they are working on are either part of a whole or involve additional people. Peope operate tactically first, and strategize second.

3.0
Jun 4, 2008

Why I Left Verizon Wireless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The best reasons would be the industry itself, the cell phone industry is on the up and up, everyone wants one and the the amount of things we can do with cell phones now is far more than what we had to offer even 5 years ago. We can buy and sell, handle all of our office duties and watch TV on cell phones now. It is amazing how much the industry has grown and how much more it can grow.

Cons

Like many sales jobs, once you get really good at it, they dont want you to move on, especially in retail. I have found it harder for me to advance because I have done so well in my company.

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