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      Verizon

      Engaged Employer

      Verizon reviews

      3.6

      61% would recommend to a friend

      (35,744 total reviews)
      avatar

      Dan Schulman

      24% approve of CEO

      44% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      4.0

      Diversity & inclusion

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.5

      Career opportunities

      3.1

      Senior management

      Verizon has an employee rating of 3.6 out of 5 stars, based on 35,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      36K reviews
      5.0
      Sep 24, 2021

      Ok place to work

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is understanding so it is not very stressful. Nothing would hold back a motivated employee from finding their place within the company hierarchy/roles. There are a variety of projects using a lot of technologies so lots to learn if one chooses. No expense was spared for hardware needs although it did take forever to even get a response for some requests.

      Cons

      Having started as a Junior developer it was very aimless early on with little professional development assistance or guidance on projects. Corporate will keep bugging you with training/compliance stuff that is super annoying if you have common sense. Most you can hope for in terms of salary growth is small 3% inflation adjustment each year. Excellent performance will get you a pat on the back or a giftcard at most so I would suggest young enthusiastic developers who are not looking for just a internship or something to look elsewhere.

      avatar
      Verizon Response
      4y
      Thank you for taking the time to share feedback with us. We appreciate your honest and thorough review as we continue to look for ways to improve our employee experience.
      2.0
      Jul 19, 2021

      Cut commissions and making negative changes

      Inside sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It’s a job. That’s about it anymore. Can’t say too many positives. It’s nice that it’s a small office type setting so you really get to know your coworkers. Very diverse employee population. You get a 50 percent discount on service!

      Cons

      I left Verizon after 2 years. They came up with a new commission structure that essentially cut all of our pay in half. Now instead of it being individual commission goals it is all team based. But not just based off of your one store you work in but now your store and it’s “partner store”. So if the other store does bad and your store does great then they judge you based off of both stores sales. My commission checks went from being around $1,200 and up to about $400 a month. High stressful job with unpredictable hours. Don’t expect a lunch break because that isn’t going to happen. You get to do a “working lunch” everyday. That’s where you basically get to run to the back and take a bite of food while grabbing your phone cases you have to show to customers. They did a huge amount of lay offs when they got their new CEO. I didn’t lose my job but a lot of people did. They no longer have one store manager per store but now it’s one store manager per 2 stores (hence getting judged off of the sales of another store in your area). It wasn’t too bad when I started but they make change after change that just lowers the pay more and more.

      avatar
      Verizon Response
      4y
      We appreciate you sharing your feedback on the commission structure. Verizon truly cares about all employees and we want you to know that your voice is heard. We are always looking for ways to improve our employee experience, so we thank you again for your insights.
      2.0
      Jun 15, 2021

      Commission SUCKS!!!!!!

      Solutions specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The hourly pay isnt bad, but if you work in a commissioned job…..you are not there for the hourly. The 401k is good and they have great PTO (depending on if your manager ever approves it due to low staffing)

      Cons

      The new commission structure isnt personal. Its team commission. Meaning you can bust your butt, but if your team slacks off, you are impacted. Also, if customers dont leave you good reviews (9 or a 10) your pay is impacted. And commission is capped. So even if your entire team got all 10s on customer surveys and hit EVERY SINGLE METRIC……the highest check you could obtain is $1,800. To some that may work, but for others who worked in the beginning on 2020, thats nothing. We were all getting at least $3k individually.

      avatar
      Verizon Response
      5y
      Thank you for taking the time to share your experience with us. At Verizon, our goal is to make it easy for customers to do business with us by listening, anticipating, and responding to their needs, all while selling with integrity. We keep our commitments to each other and our customers, and we go to great lengths in order to promote a culture of respect and trust. Improving our employee experience is of utmost importance to us, so we appreciate you taking the time to share your feedback with us.
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