Verizon reviews

3.6

62% would recommend to a friend

(35,688 total reviews)
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Dan Schulman

25% approve of CEO

45% positive business outlook

Verizon has an employee rating of 3.6 out of 5 stars, based on 35,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verizon employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

36K reviews
3.0
Jul 30, 2016
Recommend
CEO approval
Business Outlook

Pros

The benefits are among the greatest in corporate America. 401k is matched 100% up to 6%, and they provide profit sharing. Health and dental for families is very reasonable. Paid holidays and the longer you work there, the more vacation you accrue. There is a lot of different areas within the company, so you can move around for quite a while and gain a wealth of experience.

Cons

The company is bleeding out revenue from the wireline service. A big reason for this is having to continue to support union workers. While some really put in an effort, the bulk that I met (getting paid near or above six figures to answer customer service calls) acted extremely entitled without the work to back it up. The demands with the recent strike were quite ridiculous. Additionally, the company's newest moves toward being a media company has dissolved some of the focus they had that made the wireless side of the business so good. Locally, executive leadership was not engaged nor concerned about their employees. Instead, there was more concern about showing cost savings and making cuts so far that it damaged the integrity of certain functions. Despite some employees being very strong performers, others were promoted that were not a good fit for the job. Very political from that perspective.

2.0
May 19, 2016

So much potential, such poor execution.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is fantastic. I was paid well above market rates, the work is challenging and I was always busy. Flexible hours were great.

Cons

There is no career progression outside of the US. Teams are so scared that they will be next on the RIF list they refuse to share knowledge to maintain a job. There is an 'old boys club' culture at work, unless you're in with them, you're not in. The training allowance they provide is convoluted and difficult to navigate, I felt sorry for those in Asia that would have to come in early to argue with an american that didn't believe that Verizon existed outside of the US

1.0
Oct 31, 2014
Recommend
CEO approval
Business Outlook

Pros

If you have to pay rent and eat, you will like having a paycheck. Gym is nice, cafeteria is nice.

Cons

GETTO! unless you enjoy being around the Mexican mafia, intimated at every glare, high pressured sales down your throat week 1 on the phones, then this is not the place for you. I had to go to a supervisors desk and ask her to please turn the hard core rap music as a customer complained. They will tell you that you get time off that you accrue.. Goodluck taking it. You also are told you get bereavement. Caution! You will not only need a copy of a death certificate, a coroner's report, also a third party verification by phone as well as searchable by internet, so unless you know everything down to the deceased social security number, you will be terminated for this under "false information" I am still in contact with the person this happened to. Also, when you sign up for the employee phone program, you will NEVER get to call in to the employee customer service, so if you need tech support or hello with plan or bill..too bad! You will be micromanaged to the point you start to feel like a science experiment and literally having anxiety when arriving at work, on more than one occasion, I literally cried in the parking lot before going in. This is by far the worst employer and job I've ever had. You will get the old sing and dance from every employee and manager that they introduce in interviews and training (hand picked of course) saying they live their job, would never leave.. Yada yada yada... It's BS at its finest. Beware! If you are starving, then hey this job well feed you until you get fired for not meeting your sales. If you have any other option, I mean ANY (taco bell, McDonald's, etc.) Take it! I promise you your dodging a bullet!

Viewing 76 - 78 of 35,688 Reviews

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