2.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook
Pros
As much as a year ago, the workload was half of what is now. We had enough cashiers. And leads were accessible if we had problems or needed more help cashing people out.
Cons
Today the customer count has just about doubled. New customers expect cashiers to go beyond the usual packing standards to get the order completed. Many customers come up while talking on their phone and ignore cashiers. Rudeness is more pronounced than a year ago. Leads are hard to find when help is needed. Also, hours aren't consistent week to week. Many people on our team are being assigned only 1 or 2 shifts a week, a year ago they had 5 shifts per week. This makes the workload much greater for cashiers on the line.