Wellhub reviews

4.2

85% would recommend to a friend

(506 total reviews)
avatar

Cesar Carvalho

95% approve of CEO

77% positive business outlook

Wellhub has an employee rating of 4.2 out of 5 stars, based on 506 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wellhub employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.6 stars).

Reviews by job title

506 reviews
2.0
Apr 19, 2019

Unethical; Unorganized

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The location downtown is great; nice office.

Cons

Immature work staff (not excluding some in management positions); sporadic, major changes in company structure with no previous communication to employees; clique-ish.

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Wellhub Response
5y
We apologize for the delay in responding! Thank you for taking the time to share your feedback although we're disappointed to hear your experience was less than great. One of our core values is integrity so it's difficult to hear your feelings on Gympass not holding up to those standards as it's something we strive towards daily. Working for a startup can mean frequent changes and we understand the frustration with having to navigate those. Over the past few months we've implemented various new communication efforts which have shown great improvement. We aim to continue learning, growing and to do better - your feedback helps us to do so!
2.0
Mar 29, 2019
Recommend
CEO approval
Business Outlook

Pros

Your coworkers and colleagues will be smart, good at their jobs and reliable. They will be helpful and share information to make you better at your job. Compensation is ok, not great. Benefits are alright as well.

Cons

Middle and Senior Management do not communicate. There is a complete lack of transparency and what does filter down to the sales people, even "senior" sales executives, is lies about how well we are doing and how much our clients love us. They hired sales people because their management consultants could not sell, and then they hired sales people and the management consultant managers told the sales people how to sell to clients. It was absurd.

2.0
Mar 25, 2019

Lukewarm experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Facilities are great, and many initiatives are also pretty cool.

Cons

Overall, Gympass is not being able to handle its own growth, the way this company operates (at least in some departments) is more suitable for a grocery store than for a company that's based in such a lot of countries. One problem is solved creating three different issues, decisions are taken overnight and, of course, nothing is conveyed so that creates a lot of confusion. There is a huge lack of communication amongst departments and even within each department, thus everyone's performances is always at risk. Teamwork is not as present as it should be, many co-workers prefer to talk to your manager when a mistake is being made instead of letting you know what could be improved, this creates an environment of everlasting confusion that jeopardizes one's performance. Humbleness scarces. Management is poor even though they try, senseless decisions are taken almost on a daily basis, I also noticed that the workforce is still pretty young and this is self-explanatory, employees that aren't expertised enough are promoted to coordination roles. Gympass has a great philosophy, but it neglects as a whole to be coherent with each of its own slogans, such a shame because the idea is great, but the execution is shoddy. I'm curious to know what's the future like for this company.

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Wellhub Response
5y
Thank you for your feedback. We responded previously but want to revisit this to share several new initiatives that have been implemented since receiving your review. We take employee comments very seriously and they all help us to grow and improve. Within the last few months, we implemented a new global decision making and responsibility management process (RASCI) in addition to several new communication channels. These initiatives were necessary as we continue to grow and have resulted in increased communication and awareness across the departments. Building a global organization is tough, but we believe these changes have put us on the right track.
Viewing 436 - 438 of 506 Reviews

Glassdoor has 1,578 Wellhub reviews submitted anonymously by Wellhub employees. Read employee reviews and ratings on Glassdoor to decide if Wellhub is right for you.