Wellhub reviews

4.2

85% would recommend to a friend

(506 total reviews)
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Cesar Carvalho

95% approve of CEO

77% positive business outlook

Wellhub has an employee rating of 4.2 out of 5 stars, based on 506 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wellhub employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.6 stars).

Reviews by job title

506 reviews
3.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Free Gympass plan and freedom to organize the workflow.

Cons

The stressful daily routine goes against the company's mission of making wellbeing universal. The leadership team is always contradicting itself, and the pressure grows day by day. Employees have anxiety attacks often, and the HR does nothing to change it.

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Wellhub Response
2y
We're sorry to hear about your experience. Your feedback about work-related stress is concerning and we take your perspective seriously. Overall, our team surveys report a very high level of satisfaction with wellbeing support at work. We appreciate you taking the time to share so we can be aware of situations that may go against our wellness culture.
2.0
Oct 10, 2023

Worst Management, Company Doesn’t Care About You

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Compensation -Benefits -Product and company mission

Cons

-The “no working hours” policy is two sided: on one hand you technically get to work whatever hours you want, so running an errand or going on a walk with your dog is great. But on the flip side, your boss will randomly call you at 5-7pm your time asking for you to meet on a project because the hours suit them but not you (because you have a life and a family and they don’t). When you take advantage of this “awesome benefit” (as HR tells you in onboarding) and they tell you “you weren’t online when we wanted you to be” is the biggest form of hypocrisy I’ve ever experienced in the workplace. Onboarding: maybe it was my job and department specifically, but my manager and team were literally figuring out my role as I was in it, meaning they couldn’t even provide feedback on how I was doing since the criteria to be evaluated on was literally all over the place. Onboarding? There was none at Gympass. Completely disorganized and unprofessional on all facets. Disconnection in interview process leading to dismissal: I told the interviewers literally 3-4 times I didn’t have the exact experience for the role I was interviewing for and they said it was fine. After a few months they let you go and say “you didn’t have the experience for this role” which again, is hypocritical. Everything about my role and department was literally backwards and a complete and utter mess; and as a result, I was let go. To think it was because of management’s mistakes, wrongdoing, and just being overworked I haven’t lost any sleep over it because I know it was not a reflection of my professional experiences and knowledge I gained. How do I know this? The work experiences both before and after this one were and are NIGHT AND DAY. Managers are organized, not over worked, and especially they actually cared. I’m sure all of Gympass isn’t like this, but it’s hard not to judge based on my experience with the management there. Definitely take this into consideration as they will flash high comp and benefits at you then let you go and lie/make up reasons. This is what startups do and they sure are that startup that lets people go “just because.”

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Wellhub Response
2y
Thanks for taking the time to share. We're truly sorry your experience wasn't positive. We've made sure your feedback is noted and shared. You're right - this sounds like an example where our flexibility practices weren't followed. It should always be a two-way decision between employees and their leaders to determine what working hours best suit the responsibilities of the role and the employee's personal needs and preferences. We appreciate your candid feedback so we ensure this isn't happening elsewhere.
5.0
Sep 19, 2023

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Flexible Hours Working Remote Excellent Benefits Excellent PTO Supportive Managers Friendly Coworkers

Cons

ERP is a little limited which is not much useful on a daily basis.

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Wellhub Response
2y
We are glad that you enjoy so many aspects of working at Gympass, from our flexibility to our generous PTO! Since you feel so supported by your team and managers, we encourage you to share your thoughts on our current ERP, and where you see the main limitations arising, to help open the conversation around potential solutions. Please don't hesitate to share your valuable ideas, and both you and your team will benefit from your raising a discussion on this topic!
Viewing 148 - 150 of 506 Reviews

Glassdoor has 1,578 Wellhub reviews submitted anonymously by Wellhub employees. Read employee reviews and ratings on Glassdoor to decide if Wellhub is right for you.