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      Wells Fargo

      Engaged Employer

      Wells Fargo reviews

      3.5

      57% would recommend to a friend

      (54,471 total reviews)
      avatar

      Charlie Scharf

      61% approve of CEO

      55% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.7

      Compensation and benefits

      3.5

      Work/Life balance

      3.3

      Culture & values

      3.3

      Career opportunities

      2.9

      Senior management

      Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,471 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      54K reviews
      4.0
      Jan 25, 2010

      Good place to learn sales and profiling.

      Personal banker ii – registered
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pto, 4 weeks the first year. Match 100% for the first 6% of 401k. If you can learn to sell and profile here it will serve you well in future sales jobs. Pay is good for what I do, unfortunately not a lot of growth potential for your career.

      Cons

      Serious lack of career growth. Very very large sales plan, feel sorry for the Wachovia people when they see our sales plan. Push products on people they might not necessarily want, can be a very pushy sales environment.

      4.0
      Jan 24, 2010

      Sales are key

      Teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits even for tellers. Bonuses paid based on how much you contribute. In my branch there are great people - so much so that we often hang out after work just because we all get along. Many customers are fun to see, and there are some perks associated with having small business owners/managers as customers (free food, mostly).

      Cons

      Obnoxious policies regarding how to greet customers (Say 'Welcome To Wells Fargo! My name is ___. How can I help you today). Saying the same thing gets old after a while. Very stressful at times balancing high sales pressure with "moving the line" when we get busy. Meaningless coaching by the managers regarding sales and customer service ("What product are you going to work on this week? How are you going to change your approach so that you sell a credit card next time?). They have recently started incorporating teller surveys (something brought over from Wachovia) rating you on your interaction with a customer. It's a good idea in theory, allowing you to know how you could improve your customer relationship skills, but in practice it turns in to something that just has to be done. It feels like the managers are just going through the motions, and must find something to cite you on, so they can provide coaching and do their job. It doesn't feel like it's improving my sales or customer service - both of which I am doing well in.

      5.0
      Jan 24, 2010

      Plenty of room to grow...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Provides excellent training, networking opportunities, and plenty of opportunities to grow within the company. Wells Fargo definitely employs good management that is capable of recognizing potential successors and achievers.

      Cons

      High turnover rates for retail positions. Office politics have a stronger influence on performance evaluations the higher you climb up the corporate ladder, but this seems to exist amongst most if not all corporations.

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