Wells Fargo reviews

3.5

57% would recommend to a friend

(54,396 total reviews)
avatar

Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

54K reviews
2.0
Oct 21, 2008
Recommend
CEO approval
Business Outlook

Pros

As many people have said previously, you can definitely start off in an entry-level job, like a Bank Teller position and work your way up to management fairly quickly. The company does have good benefits and offers a competitive 401k plan. Having Wells Fargo on your resume looks good because its a well respected Financial Institution, and everyone in the Banking/ Financial world knows that they work you hard. You'll gain a lot of work experience.

Cons

Where do I begin?? I have work for this company for 11 years. I started off as a Teller, was a Personal Banker, worked in the Phone Bank, Internet services department, and also worked as an Administrative Assistant and Loan Servicing Specialist. I've transfered around numerous departments within my career at Wells. All I can say is that working in the Branch is COMPLETELY different from the corporate side of the Bank. In the Corporate side --or any department AWAY from Retail , there is a larger budget spent on the Team-Members. Overall they are treated nicer and your opinion and imput seems to count more for some reason. In addition, there is more emphasis on quality training for better job performance. The atmosphere is less tense, not working in Retail. You end up working without all the sales goals and the Irate and Crabby Customers that storm the Branch regularely. You can rest peacefully instead of being stressed to peddle Check Card Rewards and other products that people don't need. In the Branch you are pressured to get the sale no matter what---whether that means just ordering and sending out Gold ATM Debit Cards to customers that didn't even request them. The sales tactics are vicious and you're only as good as your Last sale.

5.0
Oct 21, 2008
Recommend
CEO approval
Business Outlook

Pros

Extremely conscious of balancing work and life. There is much flexibility in roles and can find a spot to highlight your strengths. Training is important and a constant theme. The size allows for a person to find a role that suits them and helps their team and company. I have enjoyed working at Wells Fargo and am proud of the organization. This is a proud company and takes pride in it's team members.

Cons

It's a large institution that can get bureaucratic. There is a structure to Wells Fargo that keeps it strong, but also makes it somewhat rigid and slow moving.

5.0
Oct 17, 2008
Recommend
CEO approval
Business Outlook

Pros

A great company to work for, especially if you're looking for career advancements. It's a great place for students because of the schedule flexibility, and it provides A LOT of learning experience if you're planning on a career in business or banking. The fast-paced environment may be a little intimidating at first, but everyone helps each other out so it's easy to be comfortable with the work environment/culture. Wells Fargo cares about its team members, its customers, and its community. I like it that everyone's opinions count. When a customer is not satisfied with something, the employees work as a team to improve the service. I also like how Wells Fargo contributes and sponsors clubs and programs to help the community. It's very rewarding to see customers smile as they walk out the door. It's even more rewarding when customers wait for you to help them even when there are other tellers available. It makes me feel important :)

Cons

Sometimes you need to have thick skin because every once in a while there are customers that have a bad day and will yell at you just for smiling. But other than that, I can't think of any downside to working at Wells Fargo.

Viewing 54184 - 54186 of 54,396 Reviews

Glassdoor has 58,494 Wells Fargo reviews submitted anonymously by Wells Fargo employees. Read employee reviews and ratings on Glassdoor to decide if Wells Fargo is right for you.