Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

45% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 705 reviews)); "Benefits were good and then" ((in 377 reviews)); "Work Life Balance is good and there is room for growth" ((in 339 reviews)); "Great people and training really" ((in 233 reviews)); "Flexible work timings and work from home" ((in 175 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 615 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 377 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 239 reviews)); "Constant Downsizing and layoffs every year" ((in 191 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 189 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

What are the top reviewed Xerox locations?

Ciudad de México , Monterrey , Ciudad Juarez , Tijuana , Playa del Carmen

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Xerox

Xerox reviews

3.3

45% would recommend to a friend

(9,134 total reviews)

Louie Pastor

86% approve of CEO

32% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.0

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

9K reviews

3.0

Oct 10, 2014

Services group is becoming the Service Merchandise of the consulting market

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supports virtual work Health plans of high quality and good value Finds excellent client facing billable employees

Cons

No work life balance. Complete home office expense born by employee Supervisors/managers do not have functional knowledge of work being sold to clients While the management structure has been flattened, there is still too much (managerial/support) overhead (80+% of bill rate to client) ACS/Xerox Learning Services is moving away from Learning Consulting [which they were good at] to Staff Augmentation [which they are not good at]

1.0

May 9, 2012

Incompetence begins at the top!

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Talented peers/colleagues, legacy employees have deep knowledge. Flexible work schedule, virtual work arrangements, generous vacation time. Direct management communicate to staff effectively.

Cons

Compensation is an injustice. Mandating non sales employees put 20% of base pay at risk with unattainable targets to recover gap. No raises for staff but C suite made sure the inner circle received increases. Absolutely no retention plans. Mass exodus on the horizons. Morale at lowest levels EVER. Ursula Burns is completely out of touch with employees and focused on her own aspirations.

3.0

Mar 13, 2024

Happy while it lasted

Technical services manager

Recommend

CEO approval

Business Outlook

Pros

Enjoyed 32 of my 34 years there. I raised all my kids while working here. Learned a lot of great skills. Best part of the job the many great people I met and worked with. Strong relationships that will continue on

Cons

While I enjoyed the majority of my time with the company. I understand restructure and change that wasn't the issue Being laid off after 34 years for not being part of the inner circle is what hurt most. I will move on and land on my feet

Viewing 52 - 54 of 9,134 Reviews

Jobs at Xerox

Técnico de Soporte en Sitio (Saltillo, Coahuila)

México

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Partner Sales Account Manager

Ciudad de México

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Líder de Proyecto de Cliente

México

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SVCS CUSTOMER OPS SUPPORT 1

Ciudad de México

View job

Soporte Técnico en Sitio

Cuautitlán Izcalli

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Services group is becoming the Service Merchandise of the consulting market

Incompetence begins at the top!

Happy while it lasted

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