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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      45% would recommend to a friend

      (9,135 total reviews)
      avatar

      Louie Pastor

      86% approve of CEO

      32% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.0

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      4.0
      Jun 24, 2008

      Xerox, Xerox, where art thou Xerox........

      Account associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is GREAT, respect among peers and from management, advancement opportunities when positions are available. Ability to develop my own work flow with minimal management interference so long as deadlines and performance targets are met. Clear definition of YOY expectations and goals. Tuition reimbursement.

      Cons

      Salary is lower than other companies in the same sector, no matter what "studies" say, particularly if you are promoted to a position instead of hired fresh into it. Older workforce, so advancement opportunities are rare and VERY competitive. Exceptional performance is not rewarded like it used to be, more perks are removed yearly. IRIF (Involuntary Reduction in Force) and VRIF (Voluntary Reduction in Force) in Customer Service Engineer (technician) population almost yearly.

      4.0
      Jun 20, 2008

      Business Trending Downward, Controlling Results through Continual Expense Controls (a.k.a. job cuts).

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you work near company headquarters (Rochester, NY), there are a large number of functional and operational groups offering diverse job opportunities. The company has used quality processes for the past 20-plus years, including leadership through quality, total quality management, and lean six sigma; these programs make running the business logical and structured. They are committed to rolling-out these programs so that everyone in the company understands the culture and programs. There is also a strong commitment given to corporate communication with employees. Each quarter senior management reviews the state of the business, business results for the previous period, and priorities / direction for the future.

      Cons

      Company has been on a downsizing trend for the past 8 years. There is a lot of energy expended on discussing when the next round of cuts will come and who will be impacted. When cuts do occur, the remaining employees are required to fill-in the gaps. If you work at a remote site your job can be especially susceptible to the downturn, most especially if you are in a non-revenue producing position. In order to keep the bottom-line business results looking favorable the company has been cutting expenses, this is because revenues have been decreasing each year. Competition is especially fierce in the copier / printing business and this has severely cut into the companies profitability.

      3.0
      Jun 16, 2008

      It is OK place to work

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is OK place for a new college hire. There is a good life and work balance... but is it what a new college hire really needs?? There is a lot to learn for a new college hire out there in order to stay competitive, marketable and jump start a career. There aren't many people to look up to and learn from them at Xerox Software development.

      Cons

      No motivation... Old people really resistant to change.

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