Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

45% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 705 reviews)); "Benefits were good and then" ((in 377 reviews)); "Work Life Balance is good and there is room for growth" ((in 339 reviews)); "Great people and training really" ((in 233 reviews)); "Flexible work timings and work from home" ((in 175 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 615 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 377 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 239 reviews)); "Constant Downsizing and layoffs every year" ((in 191 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 189 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

What are the top reviewed Xerox locations?

Ciudad de México , Monterrey , Ciudad Juarez , Tijuana , Playa del Carmen

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Xerox

Xerox reviews

3.3

45% would recommend to a friend

(9,135 total reviews)

Louie Pastor

86% approve of CEO

32% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.3

Culture & values

3.0

Compensation and benefits

2.9

Senior management

2.9

Career opportunities

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

4.0

Jun 7, 2013

Customer Service Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Xerox Services has an extensive training course from entry level to core training. Ongoing education focused on where improvement is most needed. They provide the tools and it is up to you to utilize them. Great "team" environment where everyone works together to assist and lend a hand.

Cons

Very strict schedule which is normal for a call center. You must adhere to your schedule so it does not affect the service level. No salary increase for each new discipline you learn. You could have 5 disciplines and another person is only trained in 1 but you'll make the same salary. Even a slight increase would be great for moral but the education you receive is free so I guess it balances out.

3.0

Jun 3, 2013

Endless Opportunity

Director

Recommend

CEO approval

Business Outlook

Pros

There is endless opportunity to take on new and challenging responsibilities. The ability to wear multiple hats with a wide range of responsibility. Lots of great people working together to make the impossible possible. Strong Mid-Level Management with talented delivery personnel.

Cons

Blanket approach to solving problems. Pay freezes, Furloughs and Highering freezes are common so as to minimize the the need for reductions in force, that is to minimize but not eliminate. Offshoring internal employees is common when possible.

4.0

May 18, 2013

Great work place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good place to work and make money.

Cons

no cons Ive seen working here.

Viewing 9070 - 9072 of 9,135 Reviews

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