Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

45% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 705 reviews)); "Benefits were good and then" ((in 368 reviews)); "Work Life Balance is good and there is room for growth" ((in 332 reviews)); "Training was good and lots of help if you needed it" ((in 236 reviews)); "Flexible work timings and work from home" ((in 175 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 620 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 372 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 233 reviews)); "Constant contraction and layoffs." ((in 193 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 187 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

What are the top reviewed Xerox locations?

Ciudad de México , Monterrey , Ciudad Juarez , Tijuana , Playa del Carmen

Xerox reviews

3.3

45% would recommend to a friend

(9,134 total reviews)

Louie Pastor

86% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9,134 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

9K reviews

3.0

Jun 17, 2013

client managing director

Client managing director

Recommend

CEO approval

Business Outlook

Pros

solid organizational structure... and lots of it... which can be the achilles heel.

Cons

everyone seems in preservation mode for their longevity. many people have been there many years. need some fresh blood which is willing to take a position and make changes.

4.0

Jun 14, 2013

Good company to work for

Manager

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, great workforce, training available, good technology

Cons

CEO does not care about anything but stock price, little investment in technology

4.0

Jun 7, 2013

Customer Service Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Xerox Services has an extensive training course from entry level to core training. Ongoing education focused on where improvement is most needed. They provide the tools and it is up to you to utilize them. Great "team" environment where everyone works together to assist and lend a hand.

Cons

Very strict schedule which is normal for a call center. You must adhere to your schedule so it does not affect the service level. No salary increase for each new discipline you learn. You could have 5 disciplines and another person is only trained in 1 but you'll make the same salary. Even a slight increase would be great for moral but the education you receive is free so I guess it balances out.

Viewing 9067 - 9069 of 9,134 Reviews

Jobs at Xerox

Soporte Técnico en Sitio

Cuautitlán Izcalli

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Técnico de Soporte en Sitio (Saltillo, Coahuila)

México

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Líder de Proyecto de Cliente

México

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Partner Sales Account Manager

Ciudad de México

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SVCS CUSTOMER OPS SUPPORT 1

Ciudad de México

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Xerox

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client managing director

Good company to work for

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