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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      45% would recommend to a friend

      (9,134 total reviews)
      avatar

      Louie Pastor

      86% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,134 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      9K reviews
      3.0
      Apr 3, 2013

      Great training, decent floor support; poor client. High turnover rate.

      Technical support representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company atmosphere on behalf of xerox was positive. Training was well done; trainers were very supportive and kept employees well informed. Tech Support Reps are open and willing to help you as well. Floor walkers were integral.

      Cons

      Sprint was not forthcoming about towers down to customers; created some difficult calls. Some supervisors are unwilling to do their job and have foul language, but the floorwalkers are great replacements.

      5.0
      Feb 21, 2013

      Xerox Business Services

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Acquisition of ACS completed in February 2010 by Xerox. The merge has gone seemlessly and Rebranded to Xerox Business Services in 2012. Xerox did an excellent job with the acquisition and has taken it's time integrating the two companies. The outlook is very positive as Xerox Business Services is anticipated to represent 70% of Xerox's revenue in the next 7 years. The ITO/BPO Industry is fast paced and ever changing. If you like a company that is on the move then this is the place for you.

      Cons

      If you are not flexible and adapable then Xerox Services is not for you. The company has 90,000 employees and operates of very thin margins as you would expect from the ITO/BPO Outsourcing industry.

      Viewing 9076 - 9078 of 9,134 Reviews
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      ReviewsXerox reviews

      Glassdoor has 10,144 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.