Does Xerox pay their employees well?

According to anonymously submitted Glassdoor reviews, Xerox employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Xerox. This rating has been stable over the past 12 months.

How satisfied are employees working at Xerox?

45% of Xerox employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Xerox 3.6 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Xerox?

Customer Service Representative (549) , Manager (118) , Account Manager (112) , Project Manager (110) , Sales (103) , Software Engineer (93) , Customer Care Representative (89) , Sales Executive (86) , Senior Software Engineer (84) , Account Executive (81) , Sales Representative (81) , Field Service Technician (63) , Business Analyst (57) , Director (56) , Analyst (55)

What are the pros of working at Xerox according to real employee reviews?

"Middle and lower managment people are really great people to work for especially in the engineering areas." ((in 684 reviews)); "Benefits were good and then" ((in 367 reviews)); "Work Life Balance is good and there is room for growth" ((in 338 reviews)); "Training was good and lots of help if you needed it" ((in 229 reviews)); "The legal department was fairly collegial and there were good work from home options." ((in 184 reviews))

What are the cons of working at Xerox according to real employee reviews?

"And poor management" ((in 627 reviews)); "Management under the same pressure so they do understand... apart from the low pay." ((in 382 reviews)); "Low salary about $10/hour can go up to about $13 with good sales." ((in 246 reviews)); "Upper management is poor as they really have no idea what's REALLY taking place on the sales floor." ((in 188 reviews)); "Constant contraction and layoffs." ((in 186 reviews))

What are employees saying about Xerox layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Xerox layoffs and their outlook for job security at Xerox in 2026.

What are the top reviewed Xerox locations?

Ciudad de México , Monterrey , Ciudad Juarez , Tijuana , Playa del Carmen

Xerox reviews

3.3

45% would recommend to a friend

(9,135 total reviews)

Louie Pastor

86% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (9,135 reviews)

Ratings by demographic groups

Race / Ethnicity

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Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

9K reviews

2.0

Nov 10, 2014

At least you'll get a check

Customer care representative

Recommend

CEO approval

Business Outlook

Pros

Benefits offered, some good people, the people who care really shows. They try incentives, endless overtime right now

Cons

Most days you leave with a headache. They will hire just about anyone even if they have no qualifications. They don't train people as well a they should. There's room for growth if upper management likes you and you kiss some manger behind, but if you're just a really hard worker they'll just use you and abuse you until you finally leave. They are NO raises.... At least not at the Bolingbrook location... You leave at the end of the day feeling mistreated, ignored, and no longer caring for your job.

3.0

Oct 29, 2014

Xerox needs and overhaul. Forget managed print and move on to something meaningful...

Sales executive

Recommend

CEO approval

Business Outlook

Pros

Great people to work with. Also great customers. Love my job and it is a good company with some archaic infrastructure that is in desperate need of an overhaul.

Cons

Industry is declining rapidly and competitors are giving away equipment and maintenance at less than half the cost of Xerox. In bidding wars Xerox is not very willing to budge without an act of congress. Internal processes get in the way of success and comp plan provides for charge backs and sales reversals which are very demotivating.

4.0

Oct 12, 2014

Xerox use to be a great company to work for there were many growth opportunities. When it comes to document solutions they are second to none.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

They had a very good training program at all levels. For the most part they always tried to do the right thing for the employee.

Cons

They seem to be stuck in a dwindling industry. They are trying to reinvent themselves with other types of business solutions. While this is happening the are forced to layoff many people. With that stagnant growth pattern it would make it a very difficult place to establish a career.

Viewing 184 - 186 of 9,135 Reviews

Jobs at Xerox

SVCS CUSTOMER OPS SUPPORT 1

Systems Support Engineer

Mexico

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Supply Chain Administrator

Mexico

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Xerox

Xerox reviews

Company ratings over time

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Reviews by job title

At least you'll get a check

Xerox needs and overhaul. Forget managed print and move on to something meaningful...

Xerox use to be a great company to work for there were many growth opportunities. When it comes to document solutions they are second to none.

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