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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      45% would recommend to a friend

      (9,135 total reviews)
      avatar

      Louie Pastor

      86% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      9K reviews
      1.0
      Oct 8, 2014

      Xerox (formerly ACS) not worth it

      Senior transaction processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees really band together to create their own positive and supportive environment Great entry level job if you're between jobs or looking for a first time job

      Cons

      Management is terrible No employee appreciation or consideration Terrible pay and no compensation for forced extra duties/commutes Lack of organization If systems go down, employees are forced to sit and wait all day without any actual work to do and rarely even given the option to use personal time to go home Occurrences are handed out way too frequently for ridiculous "offenses" that are out of people's control - example: someone's fiancé DIED while they were at work and they were given an occurance for leaving

      1.0
      Aug 29, 2014

      Clueless self centered management

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your paycheck still clears & you can still pay most of your bills. Co workers for the most part are nice. We're all in the same boat together.

      Cons

      Seriously clueless upper management from the now multiple CEO's on down. New services CEO actually said he had no idea why Xerox employees keep leaving. Let's see.....absolutely no salary increases at all of ANY kind in the past 7 years - not even a cost of living increase, absolutely none!. Then there's the constant layoff threats every quarter, the diminishing benefits package & then of course the millions in raises that upper management still receives yet continues to cry poor to everyone, sorry no $$ left for you guys. His solution to keeping & attracting new employees? We're going to hire more managers!! Yes that's it!! that solves everything!! A company already top heavy with management needs more managers! My advice to people falling for these new management positions - get the absolute best salary you can get because it will be the last increase you'll ever see - & get EVERYTHING in writing & watch out for the small print. Lots of promises made, very few will be kept.

      2.0
      Aug 17, 2014

      Potential Nightmare

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only good thing I ever saw out of this job is the people you work with can potentially be pretty outstanding. You'd almost always find someone with similar interests like you have which makes for good friendships outside the work place.

      Cons

      Depending on which site you work at, theres going to be a massive difference between what you are taught, and what the Operations Managers want you to do and it will get frustrating real quick. And almost no one except maybe your own supervisor will ever listen to any concerns voiced by you or your teammates.

      Viewing 187 - 189 of 9,135 Reviews
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      ReviewsXerox reviews

      Glassdoor has 10,145 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.