Zillow reviews

4.6

92% would recommend to a friend

(1,702 total reviews)
avatar

Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Sep 3, 2020
Recommend
CEO approval
Business Outlook

Pros

- Lots of internal growth of employee resource groups in the past couple of years, giving minority groups the ability to build a community and push for a more diverse and inclusive environment - Internal mobility program also allows for personal growth - Great work-life balance with many in management setting the example - Lots of great mentorship opportunities, either as a mentor or a mentee - Benefits are excellent, especially in terms of health insurance - Company handled quarantine awesomely, business looks strong for the foreseeable future - Work-from-home for nearly all employees through the end of 2020, with moves to allow for teams to be more flexible on WFH in 2021 - Volunteering and charity donations are encouraged, and can be matched by the company (up to $100/yr per employee)

Cons

- Like most companies, your direct manager determines how much of the company culture is applied to your day-to-day. Many are great, however, there are certain teams which may be run a bit differently, so work-life balance may not be enforced or modeled by leadership there. - Lots of "happy hours" and drinking alcohol during celebrations. There have been some moves made in the past year to address this, by offering non-alcoholic drinks at functions, and covid has reduced the rest of the events, so there may be changes in the future. - Work-from-home is not work-from-remote, as your compensation is based on where you live. So moving out of CA or WA to the midwest would invoke a salary reduction - Not much diversity in the exec team, even after several years of "addressing it" - Humongous gap in terms of compensation between lowest paid employees and C-suite

avatar
Zillow Response
5y
Glad to hear it. Thanks for taking a moment to let us know how we're doing. - VP, Recruiting
1.0
Dec 4, 2019
Recommend
CEO approval
Business Outlook

Pros

The only pros are free candy and coffee

Cons

Have been in the business 15 years as an LO and 5 years 8 months here before leaving. I gave Zillow a year after they acquired us. They have contracts with other banks so leads we were getting were bottom of the barrel. Would take 18 leads a day to get a hold of one person that had horrible credit. Then when I decided to move on and gave them my two week notice. My manager told me he'd give me my two weeks. Then told me to write a letter of resignation and what to say. It's only $1200. But money I needed since I haven't closed any of the crap leads. Have been in my new company 2 weeks and locked 10 loans. More than the last 6 months at ZHL. They were at 250 LOs last year and are around 60 now. The comp plan would be good if you could close loans. But 80 bps of $0 is still $0.This is a sinking ship. And if they wouldn't pay a more than loyal employee $1200. How do you think they'd treat a newbie.

avatar
Zillow Response
6y
Thank you for taking the time to share your feedback. I'm sorry that you didn't experience success with us - happy you've found it in your new role. We are continuing to work on improving our operational efficiency, the conversion rate of our leads, and our communication between departments. As a team, we remain committed to our ambitious 2020 growth plans, providing outstanding career opportunities for our employees, and delivering a delightful experience for our customers.
3.0
Aug 26, 2019
Recommend
CEO approval
Business Outlook

Pros

Good place good people there

Cons

Turnover was very high when I worked there

avatar
Zillow Response
6y
Thank you for the review. It sounds like you connected well with our team here but have some feedback regarding turnover. Recruiting and retaining best in class salespeople is a core focus of ours. I would love to hear your sentiments regarding how we can do that better. Please reach out to stevec@zillowgroup.com if you have more to share. Best of luck with your future endeavors. Steve Capezza - Vice President, Zillow Premier Agent Sales.
Viewing 319 - 321 of 1,702 Reviews

Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.