Zillow reviews

4.6

92% would recommend to a friend

(1,702 total reviews)
avatar

Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jul 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Good company culture, lots of enthusiasm and big plans for whats to come

Cons

Execution on their plans is glacially slow - lot's of "it will be great when we get this or that thing in place" but the timelines on those things are never clear, and it's always in the future. Under current systems, very difficult to get a loan closed.

avatar
Zillow Response
6y
Thanks for your feedback. I share your enthusiasm for what's to come as well as your frustration with the pace of change as we work to build a platform that is flexible, compliant and scalable over the long-term. Fortunately, we've made a ton of progress over the last few months and are eager to get it live at the end of the summer. - Erin Lantz, VP & GM, Mortgages
5.0
Apr 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Accountability ("Own It") is a core value Leadership cares about those on the bottom of the totem pole Company respects personal time and is generous with time off and accommodating employee needs.

Cons

Can be difficult for construction field employees in other states/markets to connect with the tech culture of the corporate HQ

avatar
Zillow Response
7y
Thank you for taking the time to sharing your insights with us on this. It’s great to see that you believe the company lives our values and that we strive to create a culture where everyone’s voices are heard at every level in the organization. I truly believe that we’re stronger together when we provide opportunities for everyone to learn, grow and succeed and this is part of a core value that I deeply believe in. As the business continues to evolve, it will be important for us to work on integrating different backgrounds and work experiences as you mentioned. Please feel free to reach out to me if you would like to discuss further. Arik Prawer President, Homes Division arik@zillowgroup.com
3.0
Apr 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Executive leadership has proven results with past companies, they are now building on their passion and have a laser focus with willingness to pivot at a moments notice.

Cons

Culture. First, as with all companies the culture is dictated by the group you work with and the leadership guiding it. The production IT organization was always broken and never got the leadership and support it needed to grow into a first class organization like most other departments. Second, Zillow's focus on belonging as an employee has jumped the shark, if you want to work at a company that is trying to be a full-time support group and seemingly has an HR org second in size to sales, then this wouldn't be a "con" for you.

avatar
Zillow Response
7y
Thank you for your feedback on your time at Zillow Group, as you state in your Pros it is an exciting time here at ZG. The Production Operations organization has the challenging role of helping to ensure the availability of Zillow services and, as you stated, required investment to grow the organization. In the past 18 months we have increased headcount including creating new DevOps teams and new leadership roles, however I would be interested in hearing more from you on where you felt additional support/investment is needed. To your second Con, we are committed at ZG to our Core Value of “Include and Empower,” to create an environment where everyone is heard and valued, but we always have ways in which we can improve, I would welcome a discussion as to where you feel we have missed the mark. You can reach out to me directly at: tobyro@zillowgroup.com.
Viewing 322 - 324 of 1,702 Reviews

Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.