Zillow reviews

4.6

92% would recommend to a friend

(1,697 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
1.0
May 31, 2018
Recommend
CEO approval
Business Outlook

Pros

The pros are the bandaids. They offer amazing benefits, snacks, outings, etc. Any benefit you could hope for is offered, which causes employees to drink the “Zillow Kool-Aid” and ignore the real problems this company has.

Cons

Management is on separate playing fields. There is no constant when it comes to everyday operations and systems, each member of management you speak to has a different answer and they tend to conflict with each other, causing issues for the employee. There are cliques within every department, which is somewhat normal, but at Zillow, it’s extreme. The management plays into the cliques, causing more problems. Favoritism is the way to win in this company. If you suck up to the right people, you will excel and move within the company, but if you make one mistake, or if someone in a management position does not like you, you will be stuck or be fired without communication. I experienced many situations where employees where fired with very little warning. The way they fire employees is absurd as well, they will pack your desk while you are in the restroom or on break, and meet you in the hall (keep in mind this is an open floor that all of the employees and management share) with your box of things and walk you out. In front of everyone. When they try to offer some reasoning for the employees dismissal, they are very hush hush and do not posses transparency. They do not “turn on the lights”. The core and heart of the company has major faults, unfortunately nothing is being done about those faults. They are simply covering them with bandaids and even offering a candy wall for your troubles. My advice; don’t give into the gimmicks, save yourself the stress of job security and the stress of pettiness; do not work for Zillow.

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Zillow Response
8y
I'm sorry you felt your experience with Zillow was poor. I respectfully disagree with much of your assessment. Based on our company-wide employee engagement survey that just came out, over 90% of teammates in our department said they would recommend Zillow to a friend as a great place to work, and more than 80% are planning on staying for at least 2 years. This, to me, means we have a vibrant and productive team with a solid culture. Regarding performance management, we have a robust process that includes clear expectations, thorough documentation, and in-person conversations. The goal is always to move someone up, not out. You are correct that we don't share reasons for individual termination with the teams, out of respect for the individual impacted. If you have other direct feedback you'd like to share, I'm happy to connect with you directly at jrg@zillowgroup.com. JR Gast, VP Client Experience.
1.0
Jul 11, 2017

Shady fake unethical

Recommend
CEO approval
Business Outlook

Pros

It's a paycheck and there are a few nice people. If you are lazy love to just socialize and get rewarded for it. This is the place. The frown on hard work.

Cons

Managers, hr, and everyone else in between can't be trusted. They all are unethical liars. They fire people with no explication or proof. If they don't like you, they will treat you bad and get rid of you. They have a horrible turn over. They encourage and reward lazy unprofessional behavior. Pay sucks. You are not appreciated or valued as a person. It's basically a slaughter house.

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Zillow Response
8y
I'm sorry you feel you had a poor experience. I strongly object to your claims of unethical behavior. Zillow Group takes our core values, like Act With Integrity, very seriously and we work tirelessly to live them every day. Our performance management plans include well documented conversations about expectations, results, and a way forward. Our employee engagement, as measured by a recent employee survey, was very high, meaning our team thinks Zillow Group is a great place to work and grow. If you feel that we did not act in a way that supported you, I want to hear from you directly. Please reach out to me at jrg@zillowgroup.com, and I'd be happy to connect and discuss. -JR Gast, VP Client Experience.
5.0
Mar 30, 2016
Recommend
CEO approval
Business Outlook

Pros

In my time working at Zillow (less than 2 years) I have witnessed some of its growth (acquiring trulia,launching a new app for pros, etc) and I have not felt lost, or like an anonymous individual in a sea of people. Zillow is a great place to work at if you're proactive, hard working, creative, and an innovative problem solver. Clearly their amazing benefits and fun work environment are huge perks, but for me, the way zillow allows employees to come up with ideas, run with them (as a pilot, small project that grows, or mini initiative) is the reason why i love being here. I have always found at Zillow that if you have a good idea there is nothing to stop you but yourself, and the quality of your idea.

Cons

While it is difficult for me to find major cons, I believe that we can only improve with honest constructive feedback, so here's some of what I have noticed (that they are already working on!) * Our benefits are amazing, but uneven (DTO for some, and limited PTO for others) above average parental leave, and other great benefits. But it stops short and is not revolutionary enough in a competitive tech environment. I'd like to see longer parental leave benefits, tuition assistance, pet care for work-travel, etc. *Unclear road to career growth: I don't feel personally affected by this. I feel that I am entrepreneurial enough to make my way and find or make my own opportunities. But if someone doesn't have have that self-starter spirit or know the right people, it's difficult to see a clear path to grow in your career. * HACK week not open to the entire company - we're missing out on collaboration from other teams. * Not enough focus in hiring and growing our ability to serve customers in languages other than English.

Viewing 61 - 63 of 1,697 Reviews

Glassdoor has 2,688 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.