Zillow reviews

4.6

92% would recommend to a friend

(1,697 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,697 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
4.0
Nov 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance Company Culture

Cons

Pay growth potential is limited Professional development

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Zillow Response
4mo
Thank you for your feedback on your experience here at Zillow. It’s encouraging to see work-life balance and culture called out as strengths. Your comments around growth and development highlight important parts of the employee experience, and they help inform where continued focus can make a difference. Thank you for sharing your thoughts.
3.0
Nov 10, 2025

Needs work at the middle management and senior leadership levels

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good benefits in general - Most positions remote with in-office option - Decent equity rewards depending on job level and solid 401k match - Diverse workforce - Competent and supportive teammates at the IC level and some great managers/leaders across various orgs - Frequent engagement with other teams/orgs - Consistent efforts toward efficiency and innovation

Cons

- Culture became increasingly more rigid and corporate over the last several years. - Strict financial targets and prioritization of AI adoption often created barriers for non-tech teams in need of resources/headcount - Some diminished quality of employee benefits recently - Senior Leadership felt pretty disconnected from what was happening on the ground and resistant to collaboration. Offering feedback felt risky, as it was not always received constructively. Big decisions were made either completely without or contradictory to the input from the people who had to carry them out, which often lead to confusion and rework. - Accountability from leadership was a recurring issue. When projects went off track, the blame tended to fall on individual contributors or partner teams, even when the root cause was poor communication or unclear priorities/directives from above. - Career development was inconsistent and advancement often felt unattainable. Employees were encouraged to take on more responsibility with the promise of eventual growth, but those opportunities didn’t often materialize. - Workloads often felt unbalanced and the tools/processes in place felt outdated and hard to scale, which made day-to-day work more arduous than it needed to be.

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Zillow Response
4mo
Thank you for taking the time to share such a detailed review of your experience. It’s clear you saw both strengths in the work and areas where leadership, communication, and follow-through created real challenges over time. Feedback like this helps surface where expectations and execution haven’t always aligned as intended. We appreciate the thought and care you put into sharing this, and if you’re open to continuing the conversation, we’d welcome additional context at careers@zillowgroup.com.
4.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good company to start if you're interested in real estate photography/the industry. Has good benefits, scheduling, and resources.

Cons

-lots of driving - pay isn't as good as going freelance - start as part-time so no benefits to start.

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Zillow Response
4mo
Your review means a lot to us, as we are committed to fostering an inclusive and empowering culture at Zillow. Your insights will guide us in our journey of growth and improving the experience we provide.
Viewing 67 - 69 of 1,697 Reviews

Glassdoor has 2,688 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.