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      Zillow

      Engaged Employer

      Zillow reviews

      4.6

      92% would recommend to a friend

      (1,699 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.6

      Work/Life balance

      4.6

      Compensation and benefits

      4.5

      Career opportunities

      4.4

      Senior management

      Zillow has an employee rating of 4.6 out of 5 stars, based on 1,699 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Mar 6, 2019

      Great benefits and company perks but soul sucking-work.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can't deny that Zillow has pretty great benefits. The best health and vision insurance I've had to date. An office with amazing views of the Puget Sound and plentiful rotating snacks.

      Cons

      I can't speak for other roles or departments in the company, but if you enjoy being micromanaged and don't mind making 100+ dials a day to people who are sick of being called by Zillow then you can make some decent money. Although you'll most likely end up getting a percentage taken out of your future commission check when clients don't fulfill their contract and cancel because they're unhappy with the product.

      avatar
      Zillow Response
      7y
      Thank you for taking the time to post this review. I'm glad you enjoyed the benefits and other items we provide. I appreciate your feedback regarding our sales team and what it takes to be successful. Feel free to reach out to me if there's anything else you'd like to share. Thank you again. Chris Lowe Senior Director, Premier Agent Sales
      3.0
      Jul 18, 2018

      Could be brilliant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Amazing work/life balance. - CEO is one of the best and brightest. He truly cares about not just the business side of things but the people and Zillow Group's culture. - Incredibly talented individual contributors. - Benefits and stock are superb

      Cons

      - Leadership. Specifically in Brand Marketing. Tired leaders who have been at the company a bit too long and are no longer invested or willing to change. Some simply aren't equipped for the job and have been given too many chances. - Takes a lot for a "bad egg" to be noticed by upper management/leaders and make moves. - Unfortunate favoritism. - Company wants to be innovative (as they say), but struggle with what this looks like, who to listen to, and how to go about it. - Zero company-wide processes (it's a free for all) - Individual Contributors aren't set up for success and growth (managers don't know how to help directs manage growth or how to answer simple questions) - Leadership ego and attitudes (negative and toxic) - Lack of empowerment

      avatar
      Zillow Response
      7y
      Thank you for your feedback. I'm disappointed to hear your experience here isn't something better. If you'd like to share more detail about your team experience so that we may make improvements, please reach out to your HR Business Partner, or to me directly. - Amy (COO)
      2.0
      Dec 12, 2017

      Cracks started to show after the first year.....

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      People, views, location and some very innovative ideas!

      Cons

      Favoritism, senior leadership, broken computer systems

      avatar
      Zillow Response
      8y
      Thanks for sharing your feedback. We are committed to maintaining a culture that is open, inclusive, and one that provides all employees with an equal opportunity to realize their potential and do the best work of their careers. We are always striving to learn where we have opportunities in our business, systems, or culture – and have multiple paths for employees to give us concerns around equal treatment. As we grow, we are continually adding additional employee training and processes to ensure Zillow Group is a safe and inclusive place to work. If you’re willing, I’d like to hear more specific feedback from you so that we can better understand your concerns. You can reach me at: dans@zillowgroup.com.
      Viewing 106 - 108 of 1,699 Reviews
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      Glassdoor has 2,690 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.