Zillow reviews

4.6

92% would recommend to a friend

(1,703 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Apr 9, 2019

Great Company

Recommend
CEO approval
Business Outlook

Pros

Enjoyed the benefit and compensation. Free food, maternity and paternity leave, good health benefits, adoption benefits

Cons

Typical call center environment without much independence

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Zillow Response
7y
We always appreciate hearing from current and former employees, so thank you very much for taking the time to share. I couldn't agree more on the benefits ZG provides its employees, truly phenomenal and glad to hear you enjoyed those benefits! On your call center comment, we do strive to create not only a team environment, where everyone supports each other, but also providing empowerment for folks to do their best work. If you have examples you'd like to share, so we can improve, I'd love to hear from you. I can be reached at 206-348-1794. Thank you, Ann Sobil, Senior Director Zillow Premier Agent Sales.
3.0
Apr 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Great environment! The people around you is what makes your day.

Cons

Random 10% let go of LO's. No real management help. 2 weeks for entry level training and then you sink or swim. Good luck getting anything to pass through the processing or underwriting teams. The ridiculous amount of overlays makes it to where your 6 loans will become 2 if you're lucky.

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Zillow Response
7y
Thanks for the review - you're right we have a lot of fantastic people on the team. I also appreciate your comments about needing more efficiency and productivity. As I'm sure you know, we're investing heavily in people, processes and technology to help the entire team handle more loans with ease. We're starting to see these investments pay off and we have lot more work to do keep improving. - Erin Lantz, VP & GM, Mortgages
5.0
Apr 5, 2019

Very Laid Back

Recommend
CEO approval
Business Outlook

Pros

No micro management. Get your work done and you'll be all good. Very cool startup culture.

Cons

Sometimes have to work weekends.

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Zillow Response
7y
Hey, great to hear from a market analyst, our newest (and fastest growing) job family within Analytics. Glad to hear you're enjoying the work and the overall culture and environment. As you've probably heard me say directly, I'm excited about the work of our pricing team in making Zillow Offers possible, as well as how the work of this team is providing insights that help us improve the Zestimate on all homes. Please let me or your manager know if there are things we can do to make things even better. Don't get too laid back though...we've got a lot of work left to do as we create delightful experiences for real estate consumers! - Stan Humphries
Viewing 1111 - 1113 of 1,703 Reviews

Glassdoor has 2,697 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.