Zillow reviews

4.6

92% would recommend to a friend

(1,703 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Apr 3, 2019

World Class Data Team

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Data Services team is tackling exciting and challenging problems. -Amazing co-workers -Great leadership and vision for real estate

Cons

-Satellite offices can sometimes feel isolated from HQ in Seattle

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Zillow Response
7y
Our data teams are so critical to our products and company success. Thanks for your efforts in building these systems, working with our teams in our Irvine office. We value all our teams and are excited about the work happening all around the company. We continue our efforts to have good communication and inclusion across all our offices, and if you have additional ideas on things you would like to see to improve that, please don’t hesitate to share those with your manager or me directly. - David Beitel
5.0
Mar 25, 2019
Recommend
CEO approval
Business Outlook

Pros

Cutting edge technology. Great work-life balance. Good Perks. Catered lunch on Fridays. Diversity! "Build your own idea" week events. If people aren't satisfied with something, they listen, discuss, and take necessary action.

Cons

Not very many cons, at least not in my first year of employment. Zillow is a medium-sized, fast-growing company. You may find some cross-office communication problems as the company doesn't follow a `remote-first` approach.

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Zillow Response
7y
Thanks for your feedback and great having you at Zillow Group. I appreciate your comments about improving communication and hiring of distributed teams. As we grow, we need to continue to look at options to hire great people, and distributed teams is something we are utilizing more and more across our different brand teams and platform teams. I know you are early in your career with us at Zillow Group, but please continue to provide us your feedback through your manager or me directly.
2.0
Mar 21, 2019

Churn and burn tactic

Recommend
CEO approval
Business Outlook

Pros

Kitchen snacks and peoples reactions when you tell them you work for Zillow.

Cons

No job security. High turnover. If you miss your quota for 3 months you are fired no questions asked. Quota is $8,000 per month which is extremely difficult since majority of real estate agents have already been burned by the product you’re trying to sell. It’s an extremely difficult and expensive sale to make and very hard quota to hit. Managers play favorites and will give leads to sales executives they are close with. You are very replaceable. You think it’s going to be such a great experience when you get hired thinking you are working for one of the coolest companies out there until you realize you’re just another replaceable telemarketer. Almost every sales executive I spoke to was looking for a new job realizing they will get fired soon like the rest of them. Only about 1% of sales executives last for multiple years.

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Zillow Response
7y
Thank you for taking the time to write your review. The Sales Executive role can be a challenging role and success within the role is performance-based. Much like any performance-based role, the Sales Executive position carries a quota designed to drive a compelling financial opportunity, allows us to evaluate our individual performances and aligns with our company goals. The continuous training, coaching, and support given by our leadership and training team are meant to support our sales professionals to maximize their professional opportunity. With “Do the Right Thing” being one of our core values at Zillow Group I am concerned about your comment around lead distribution and would welcome further conversation. Please email me at brandoni@zillowgroup.com or schedule a 1:1 if you have any more context around this or any additional feedback. You can also feel free to stop by my desk and pull me aside as well. Thanks again. Brandon Inouye Senior Director, Premier Agent Sales
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Glassdoor has 2,697 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.