Zillow reviews

4.6

92% would recommend to a friend

(1,703 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jul 18, 2018

Could be brilliant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Amazing work/life balance. - CEO is one of the best and brightest. He truly cares about not just the business side of things but the people and Zillow Group's culture. - Incredibly talented individual contributors. - Benefits and stock are superb

Cons

- Leadership. Specifically in Brand Marketing. Tired leaders who have been at the company a bit too long and are no longer invested or willing to change. Some simply aren't equipped for the job and have been given too many chances. - Takes a lot for a "bad egg" to be noticed by upper management/leaders and make moves. - Unfortunate favoritism. - Company wants to be innovative (as they say), but struggle with what this looks like, who to listen to, and how to go about it. - Zero company-wide processes (it's a free for all) - Individual Contributors aren't set up for success and growth (managers don't know how to help directs manage growth or how to answer simple questions) - Leadership ego and attitudes (negative and toxic) - Lack of empowerment

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Zillow Response
7y
Thank you for your feedback. I'm disappointed to hear your experience here isn't something better. If you'd like to share more detail about your team experience so that we may make improvements, please reach out to your HR Business Partner, or to me directly. - Amy (COO)
3.0
Jul 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Wlb is awesome. People are very friendly and downtown location is good. Company is expanding quickly into new areas and growth is amazing.

Cons

As some others have mentioned that compensation is a bit lacking though not too much. My major gripe is that work is not very challenging. It is tedious and needs you to think about how people will use it best but from a purely engineering perspective it is not hard and doesn't meet the rigor that you expect. And you can argue that you should engineer what people want to use but sometimes I feel my skills are underutilized and getting rusty.

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Zillow Response
7y
Thank you for your feedback. We have a lot of interesting and challenging work going on in all our teams. Of course, at any time, and depending on the team, there is a balance of various types of investment in new features and technologies as well as maintenance on existing systems. Some of this work might seem tedious at times, but it is all part of investing in our products and supporting our business. I strongly encourage you to discuss your specific work areas with your manager and VP and look for ways to work on projects that interest you. If you are unsatisfied with those conversations and outcomes, please come talk with me directly so I can help achieve this for you at Zillow Group. I am confident that on all teams we can find a good fit or in some case, a move to another team where the work might be more of a interest and fit. Again, please come talk with me if you are unhappy with your work assignment.
5.0
Jul 12, 2018
Recommend
CEO approval
Business Outlook

Pros

Zillow was a great place for me to grow as a sales professional over the past 4 1/2 years. I experienced a ton of change throughout my tenure, and even more personal growth. This is a world class organization at ZGOC. There are some great leaders starting with a Senior Director who will be dearly missed when she heads north. The people are great here, that’s what I will miss the most. The product is best in the industry when used and scaled properly by the Premier Agents. The sales processes are great and ever evolving with consistent and ongoing training. The performance of the ZGOC sales team is the best in the company, and I am proud to have been a part of it. There’s a strong financial opportunity for top performance. Zillow Group as a company truly follows its core values while working towards a strong and ambitious mission. Culture is amazing, benefits are awesome: health, 401k, fun office environment, award dinners, catered Friday lunches, food, coffee, ZG week in Seattle....

Cons

It can be a grind, but when things roll they’re great. Change happens fast, not a total con, but be ready to pivot at times and trust the process. Entry level pricing in some markets prices out a lot of agents from the beginning. Low turnout on the softball team often left us short handed for games.

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Zillow Response
7y
Thank you for your feedback! It is great to read that you felt the support of our leadership team and developed as a professional throughout your tenure. I would like to personally thank you for contributing to our world-class culture that makes Orange County Sales such a special team to be a part of. We recognize that we often change a lot, and at times fast. I would love your feedback on how we could get better at preparing our teammates to navigate through change successfully. I wish you many more successes in your career and appreciate your review. Make sure you stay in touch, call or email me anytime! Jami Thomas- Senior Director, Premier Agent Sales
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