Zillow reviews

4.6

92% would recommend to a friend

(1,702 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Sep 17, 2017
Recommend
CEO approval
Business Outlook

Pros

Zillow has an amazing culture and set of values. The longer I work here the more I see new ways which they live up to those values. I both feel appreciated and listened to by my coworkers and superiors. And the pay and benefits are, also, pretty amazing.

Cons

I really haven't experienced any.

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Zillow Response
8y
Hi, thanks for this stellar review! Our values are key to our success, so its great to hear we're living up to them (or at least striving too). Call us out when we don't! That's critical. If you have ideas on how we can do even better, or how we can drive forward even faster, please stop by my desk in Seattle any time, or shoot me a note at jrg@zillowgroup.com -JR Gast, VP, Client Experience.
2.0
Sep 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Income potential is good. Benefits are crazy good. (the one thing I miss) There is an attempt to have a cheesy, forced, culture

Cons

Underwriting turn times, no concern over contract close dates Dealing with micromanagement Shady business practices Rates are horrible You can lose your commission for up to 6 months after a closing Even if you produce, if you are not a favorite... they let you know

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Zillow Response
8y
Thank you for your feedback – we value your insight and are constantly seeking ways to improve our employee experience. We take pride in our engaged, positive workforce – in fact, we were just honored with a Best Place to Work in Kansas City award. It’s true – our "Mandatory Fun" events can feel a bit silly at times but through those shared experiences (BBQs, carnivals, dunk tanks, costumes, crazy-fun parties, tons of food and lots of laughter) many of our employees have found real friendships. That purposeful workplace culture translates to teamwork and collaboration – which fuels us to accomplish big goals as a company and for our borrowers. We are very pleased that our compensation and benefit package was attractive to you. We carefully created a mix of the just right offerings for our employees and their families. That is really important to us. MLOA is ethical and fair to each of our borrowers following the strict and explicit guidelines of the Consumer Financial Protection Bureau. If you were aware of any business practices that did not meet that guideline, we would remind you of the ability of any employee to report issues directly to our Compliance Officer. We pay commissions in accordance to the CFPB guidelines for Loan Officer compensation. We regret that your time with us was not entirely positive - we do wish you the very best in your career path.
5.0
Sep 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Great environment, culture is very good, lots of communication from senior executives, good benefits

Cons

Poor image with some within real estate industry

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Zillow Response
8y
Thank you for your feedback! It is great to hear that you are enjoying the OC Zillow Group office culture and I am happy you are a part of it! I would love to hear how you think we could continue to strengthen our partnerships in the real estate industry, so please come by my desk or email me directly at jamith@zillowgroup.com. Thanks again for your feedback. Jami Thomas- Senior Director, Premier Agent Sales.
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Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.