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      Zillow

      Engaged Employer

      Zillow reviews

      4.6

      92% would recommend to a friend

      (1,702 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      2K reviews
      4.0
      Sep 25, 2017

      A great midsize company

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent benefits, strong and transparent leadership, balanced workload, excellent teams, rewarding environment.

      Cons

      The office I worked in was mismanaged during my time at Zillow, due to lack of upper management involvement. That has since been resolved, from what I hear. They also were slow to respond to a harassment claim by one of my coworkers.

      avatar
      Zillow Response
      8y
      Thank you for taking the time to write this review, and I’m glad your experience here overall was good. What you describe regarding response to a claim of harassment, however, is not representative of our HR organization or company culture. We are committed to maintaining a work environment where everyone feels welcome and supported. The company takes reports of harassment very seriously, and conducts prompt and thorough investigations into all reported allegations. I would appreciate the opportunity to discuss the experience of your colleague if you or s/he is willing. You can reach me directly at amy @ zillowgroup. – Amy (COO)
      5.0
      Sep 23, 2017

      Senior Client Engagement Specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management - The senior management and Team Leads in this department genuinely care about the success of their people and the org. Specifically, JR, the VP of Client Experience, has the ability to make the people under him feel valued and respected. Although he manages an org of over 400 people, he makes his face known by everyone and has always been personable. Since day one, he has made great effort and succeeded in making much needed changes, most notably adding the senior position to provide more opportunity for reps to grow. Fast Paced Environment- There never seems to be dull moment in this department. This company is driven to provide the best product and service to our clients. Therefore, processes are always updated resulting in an atmosphere that is dynamic and enjoyable. Values- Zillow Group has a strong set of core values that are adapted from top, down. This company is persistent in their values and continue to embody them in all aspects of their work.

      Cons

      There no downsides. Some may consider the hours and days of operation a downside of this position. However, I enjoy working 4-10s and have no problem coming in on the weekends.

      avatar
      Zillow Response
      8y
      Thank you for the great review! I am so glad that you are having a good experience here. We can always do better as a company. I am excited for the rollout of our "Owner's Manual" which will focus on career development. I think that is going to be a good addition to the other programs that we have which make ZG a great place to work. Thank you!
      5.0
      Sep 20, 2017

      Great company overall, personal experience depends on the team.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      They still embrace the start up culture, though many departments run like an established corporation. Great perks, if you're on the right team you'll be supported, mentored, and pushed to succeed. There's a lot to learn, room to grow.

      Cons

      White, male dominated culture. There are lots of other kinds of people, but the upper management is hooked into the frat culture of sales. This gives the feeling of working for a white fraternity. You need to be extroverted to get promoted (being white or male helps too).

      avatar
      Zillow Response
      8y
      Thank you for your feedback and 5-star review. I’m glad you overall enjoyed your time here. I’m also disappointed to hear your comments on the culture in the sales org while you were here. Diversity, and an inclusive, welcoming environment are very important to us at all levels – and our current data shows women make up 40% of our employees and 37% of leadership. Room for improvement from a data perspective, for sure, but culturally it’s so important to us that all employees feel welcome and valued. If you’re willing, I’d like to hear more specific feedback from you so that we can rectify any parts of our organization that don’t live up to our Core Values or our commitment to D&I. You can reach me directly at amy @ zillowgroup. - Amy (COO)
      Viewing 1237 - 1239 of 1,702 Reviews
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      ReviewsZillow reviews

      Glassdoor has 2,695 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.