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      Zillow

      Engaged Employer

      Zillow reviews

      4.6

      92% would recommend to a friend

      (1,702 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.6

      Work/Life balance

      4.6

      Compensation and benefits

      4.5

      Career opportunities

      4.4

      Senior management

      Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      May 13, 2017

      Regional Account Executive New Construction Team

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This team maintains a positive work environment, Zillow Group is a fun company to be a part of with great benefits and a lot of fun perks, i.e. food, swag, events and more!

      Cons

      The New Construction team is constantly changing whether that be territories, compensation plans or commission structure. The role is overall constantly evolving, from inside sales, to outside sales, to travel out of state once a month, to travel out of state 40% of the time. You never really know what to expect and it is important to be okay with your role changing all of the time in all aspects of the business. Other than out of state travel, the team does provide a strong work/life balance.

      avatar
      Zillow Response
      9y
      Thank you for your feedback on Zillow and the New Construction Team. I’m glad you liked the positive work environment, and found it to be fun with a lot of benefits, perks, and more. I’m also happy that you experienced the good work/life balance which we take seriously. It is true there has been a lot of changes to the business, and I can understand that it can be challenging (or at least not great) to be at the center of that change. We’re always going to be changing (probably the one thing that won’t change), but we can always be better at how we manage and communicate the evolutions. We’ll take your feedback as a vote to do better in this area. In the meantime, if you have any more specific feedback, feel free to reach out to me at any time at tonys@zillowgroup.com. -Tony Small, Group Vice President, Sales and Operations
      4.0
      May 7, 2017

      Great, just not for me

      Associate client engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, benefits, benefits. The higher-ups seem to always be willing to talk, strategize, and be of support. My director supervisor was incredible; always went to bat for me and the team, practiced transparency constantly, and was always trying to keep the team moral high. The office is beautiful with amazing views and has tons of free food and goodies. After a year of work, you have the option of considering other teams. This was a great incentive and provided hope and various career paths. I was not at Zillow long enough to experience this so I am not sure how smooth or competitive the process is.

      Cons

      People you walk by won't always smile or say hello, of course due to the size of the office, but this often does make things feel a tad bit "cliquey". The associate client engagement specialist role is very repetitive and doesn't offer much room for creative or critical thinking. The hours are tough, 4 10-hour days, and are not for everyone. Although throughout training we were told our customer support conversations with consumers would mostly be positive, I have to disagree. People in this role are restricted to always being on the phone/email/text, hence are not able to go to most special office events or "all hands" meetings.

      avatar
      Zillow Response
      9y
      Hi, thanks for taking the time to give us some feedback. It's great to hear the benefits were a huge plus for you, and that you really liked your manager. The characteristics you outlined are exactly what we strive for. I agree the work and the available shifts are not for everyone, which is why we try to be as clear as we can during recruiting what's available and what the job entails. Thanks for being part of the Zillow family, and best of luck on your next thing! -JR Gast, VP Client Experience
      5.0
      May 6, 2017

      ZG NYC

      Business consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I never imagined when I began working for the ZG Irvine office in 2015 I would get the incredible opportunity to transfer to the NYC office. I get to work for the BEST company and be closer to my family on the east coast. This has been life changing for me. In the office I truly enjoy everyones positivity and excitement daily. Most of our sales team has been with the company less than a year and everyone steps up to help others, runs huddles, and share their knowledge without hesitation. After coming from a bigger office its amazing to see what we have accomplished in less than a year. Ive been encouraged to use my pto and go on vacation at ZG. I even get quota relief which makes it a lot less stressful prior to and after I get back. Having my commute paid for is a huge plus!

      Cons

      I can't think of any. I actually feel pretty spoiled :)

      avatar
      Zillow Response
      9y
      Hi, this is Dave Frisone, the GM for Premier Agent Sales in NY. Thank you for you positive feedback and for your obvious enthusiasm for the culture that we all enjoy building together! We could not do it without the hard work and terrific attitude of people like you! #WinningIsFun!
      Viewing 1273 - 1275 of 1,702 Reviews
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