Zillow reviews

4.6

92% would recommend to a friend

(1,702 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Feb 21, 2017

Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work environment, amazing benefits, your voice gets heard, transparency, everyone matters, fair pay and awesome people

Cons

I keep looking for one...

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Zillow Response
9y
Thank you for the great review. Your feedback certainly aligns with our core values. I am glad to see you observe those values at work on a daily basis. Also, thank you for your insights around team building events. That is valuable feedback and helps us grow as a leadership team. If you have more insights, please feel free to find me on the sales floor during my next Denver visit or connect with me at stevec@zillowgroup.com. Thanks again for the great review. Steve Capezza – Vice President, Premier Agent Sales
5.0
Feb 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Great company as a whole. Really can't complain from a big picture. The CEO is remarkable, the vision is amazing, and the benefits are incredible.

Cons

The Denver office is really only a sales center. Don't get me wrong, you can make a great living, but career trajectory is very limited.

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Zillow Response
9y
Thank you for the fantastic review. I agree on all fronts. Regarding career opportunities, this is an important topic to me personally and we should discuss your insights further. Please feel free to pull me aside while I am in Denver or reach out to stevec@zillowgroup.com so we can connect. Thanks again for the great review and I will see you on the sales floor. Steve Capezza – Vice President, Premier Agent Sales
2.0
Feb 20, 2017
Recommend
CEO approval
Business Outlook

Pros

Insurance is great. well stocked kitchen. You can make a lot of money in sales if you are good at it. The people are good, for the most part.

Cons

I worked in the Denver office. The drug culture is out of control, even reaching into management level. I have been in the office when someone came in stinking of marijuana. I have seen another rep come in from lunch with a white ring around his nose. If I had a 20-something son or daughter I wouldn't want them to work here simply because it's easy to get caught up in that culture. pill popping is not uncommon at all. I have had managers who were coked out during the day. There's one guy in particular who would be on adderall and just stare me down for no good reason. It got to be uncomfortable after a while, to the point where I no longer wanted to there anymore. Also, since Zillow bought Trulia, it stopped being any sort of fun in the Denver office. It used to be a really fun place to work. I used to look forward to going in because every day was a new adventure. Then, somewhere along the line, it just turned into straight up drudgery. Also, there is little to no room for advancement. It's a good place to cut your teeth but I wouldn't want to be there more than 2 years. that would be my maximum. it's changed for the worse, that's for sure and that's the consensus on the floor. One region, right now, is fomenting mutiny. It's just a matter of time before that situation blows up. The die-hards will stay because they're grandfathered in. I can see a mass exodus within the next 6 months happening.

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Zillow Response
9y
I appreciate you taking the time to review your experience with us at Zillow Group. We do pride ourselves on providing a fantastic financial opportunity to our world class sales organization. I also agree there is great potential to maximize that opportunity if you are a skilled salesperson; typically, that is how it works. When it comes to recruiting great leadership, we consistently look internally and externally for great people. Several of our current sales leaders started as individual contributors with Zillow Group. The message we are sending is we have great career opportunities for folks joining our sales team in any role. Regarding your other comments about the Denver office, the feedback you provide is very serious and counter to what I observe with our Denver sales team. Personally, I believe in cultivating a safe, enjoyable, and productive work environment. Our Denver sales and leadership teams take great pride in doing the same. Your feedback certainly counters that philosophy. Please feel free to connect with me at stevec@zillowgroup.com to discuss your thoughts and best of luck with your future endeavors.. Steve Capezza – Vice President, Premier Agent Sales
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