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      Zillow

      Engaged Employer

      Zillow reviews

      4.6

      92% would recommend to a friend

      (1,700 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.6

      Work/Life balance

      4.6

      Compensation and benefits

      4.5

      Career opportunities

      4.4

      Senior management

      Zillow has an employee rating of 4.6 out of 5 stars, based on 1,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      3.0
      Dec 6, 2015

      Inside sales Rep Irvine Ca

      Inside sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was an inside sales rep for a little over a year and for the most part I liked It.. Great people (for the most part), fun environment , music, food

      Cons

      The management team in Irvine Is horrible well, I take that back just one in particular; the manager that everyone tries to get off of her team. They make sure to practice Core values but, don't seem to implement it in their career at Zillow. They have numerous complaints for this manager and she's still employed there. I can count 4 people off the top of my head that quit just because they transferred to her team and wasn't allowed to move teams and didn't want to deal with her unprofessional rude degrading self! I feel sorry for anyone that has to remain on her team.

      avatar
      Zillow Response
      10y
      Thank you for your review. We work hard to maintain a vibrant and productive culture here at Zillow. I am glad to hear you enjoyed it. Regarding our core values, they are the common denominator that guides all decision making, action, and vision. I am sorry to hear you feel otherwise; especially, as it pertains to the leadership team here in Irvine. I can say every member of our leadership team views their relationships with our customers and sales team as the top priorities of our business. We are also consistent in putting that philosophy into action. If you have more feedback regarding your experience, I am eager to hear it. Please feel free to reach out to stevec@zillow.com. Thanks again for your review and I wish you the best of luck with your future endeavors. Steve Capezza – Senior Director, Orange County Sales
      2.0
      Sep 5, 2014

      Inside Sales Associate

      Inside sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Z talks, great product, smart hard-working people, catered lunches, cool office, young company, incredible leadership, work hard play hard.

      Cons

      SLAVE SHIP. glorified telemarketer, preferential treatment for sucking up to the right people, a lack of care for employees. Churn and burn! High turnover rate. No matter how good you are at what you do, you will be treated as if your just a number.

      2.0
      Mar 27, 2014

      Look closer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits and beautiful building

      Cons

      The organization has not figured out how to grow. They do not want process in place to slow down their rapid speed but need it desperately to support growth. Generally the right arm doesn't know what the left arm is doing. People will jump so quickly into action with a new idea that it doesn't matter the amount of money or energy they put into this idea. The company is not data driven in it's business decisions. There is not software in place to help the company scale and everything on the business side is done manually and with tons of pain. They are not ready to be a mature company.

      avatar
      Zillow Response
      12y
      I am disappointed to read your feedback. I do agree with sentences like this though: "They do not want process in place to slow down their rapid speed but need it desperately to support growth." That is our conundrum - trying to stay nimble and with all the benefits of a small company, while still benefiting from the resources of a large company. Threading this needle is my #1 priority for 2014 personally, and for the company. On the product side of the company, I am trying hard to keep our teams as small as possible which I think helps a lot, and to empower PTLs and others at that level to be as autonomous as possible. I wish some of your feedback was more specific and actionable. If you want to follow up on any of this, please feel free to reach back out to me via email and we'll set up a call or meeting, or to anyone in HR (e.g., Kathleen, Annie, Corina). It says here that you're a "former employee" but if you want to make Zillow better for those you've left behind, I would always like to learn from experiences like yours. ------------------------------- Spencer Rascoff CEO, Zillow Inc. 1301 2nd Avenue, 31st Floor Seattle WA 98101 Twitter: @spencerrascoff
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      Glassdoor has 2,691 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.