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      Zillow

      Engaged Employer

      Zillow reviews

      4.6

      92% would recommend to a friend

      (1,700 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.6

      Work/Life balance

      4.6

      Compensation and benefits

      4.5

      Career opportunities

      4.4

      Senior management

      Zillow has an employee rating of 4.6 out of 5 stars, based on 1,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      1.0
      Aug 31, 2016

      Client Engagement Specialist

      Client engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      *learning about corporate values and learning about other departments *good benefits and random perks such as a fitbit and a passport card for discounts *great view of pike place and good location in downtown *good snack options

      Cons

      Honestly, my position is a glorified call center. If you don't call, you either text or email. Since we are a glorified call center, we don't get the benefit of having most holidays off and we work very unusual hours.That being said, the job gets quite boring and tedious. It's stagnant and soul crushing; it is probably the reason why people leave quickly. I say glorified call center, because most people do not know what they are getting themselves into. Some of my colleagues were not aware of the full details of the position, due to ambiguous phrasing from recruiters, until the actual training!

      avatar
      Zillow Response
      9y
      Thanks for the detailed feedback. I’m sorry you’re not enjoying your experience at Zillow (though glad you like the perks, snacks, etc.) We try to be super transparent re: what the job is during the interview process, but we’ll take this as feedback that we may need to improve in that area. The attrition across the team is low, and most people according to our surveys enjoy the job. Some also use it as a stepping stone to more opportunities in the future (though we expect people to put in at least a year before moving.) Feel free to reach out to me directly if you’d like to discuss more, and see if you’re eligible for applying to different departments. You can email/call me at any time. tonys@zillow.com. –Tony Small, VP and General Manager, Premier Agent
      5.0
      Mar 18, 2016

      Large, stable company with small, start-up mindset

      Senior software development engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zillow is, so far, the best company I've had the pleasure to work for. They really stand behind their words with actual action. If people aren't satisfied with something, they listen, discuss, and take necessary action. They provide many avenues to voice your opinion, which empowers you as an employee and as a stakeholder in the company itself. Culture isn't something they just talk about. They live it day in and day out by being active philanthropically, engendering a culture of respect, and providing avenues to unwind at work and outside of work. Although Zillow is a large company, we still get plenty of opportunities to work with cutting-edge technology. There are hardly days where I feel like my team is stagnated or that I feel like technology is leaving us behind. The teams here aren't scared to work with bleeding-edge tech, and making mistakes or failing big is a part of the culture, not something frowned upon. To summarize, if you're looking for a company that stands behind what they say and provides a challenging, yet fun place to work then Zillow is where you want to work.

      Cons

      I've been here for almost a year and so far I can't really pinpoint anything as a downside. The work-life balance is great. The culture, coworkers, and management make day-to-day work a pleasure.

      avatar
      Zillow Response
      10y
      Thank you very much for the kind words. I’m extremely happy everything is going really good for you. It is important to us that everyone here, like yourself, has a great environment to thrive and is a company they can be proud to work at. - Justin LaJoie, VP
      2.0
      Feb 2, 2016

      Started out good....

      Inside sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits, snacks, ping pong, office view, pay at the beginning, however declined the longer you work there.

      Cons

      Obnoxious loud work environment. You are expected to produce at a high level, however you are punished and ridiculed for staying late.

      avatar
      Zillow Response
      10y
      “Thank you for your feedback, we take the content of these replies seriously and evaluate your input for opportunities to improve. Our Sales team, located in downtown Seattle, still enjoys all the perks you noted and finds the energy and transparency of the open floor plan to be motivating and creates comraderie between the teams. I’m sorry you found it to be noisy, I’ll note we haven’t had a Sales team in Bellevue for over a year. We value work/life balance and our reps are successful keeping regular business hours.” Doug Slotkin VP, Local Ad Sales
      Viewing 130 - 132 of 1,700 Reviews
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      Glassdoor has 2,691 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.