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      Zillow

      Engaged Employer

      Zillow reviews

      4.6

      92% would recommend to a friend

      (1,702 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.6

      Work/Life balance

      4.6

      Compensation and benefits

      4.5

      Career opportunities

      4.4

      Senior management

      Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Oct 11, 2016

      Great place to be!

      Sales executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Upper management doesn't always get things right to start but they make things right in the end. At Zillow everything changes quickly and it's really good to know that if something changes to the negative it won't be for long. Free food is awesome Lots of cool groups like basketball, reading, etc

      Cons

      You have to be okay to change what you do on the day to day quickly but if you're cool with that there aren't many things I would consider a con

      avatar
      Zillow Response
      9y
      Thanks for taking the time to send over this great review. You are right, we take pride in moving fast and thinking big which makes things exciting! I think we do a good job holding our sales folks accountable for setting good expectations but please feel free to let your manager know if we are missing someone or something specific here. You are always welcome to stop by my desk and let me know too so I can help solve for this since it's not something we take lightly. Thanks again for your time and I'm glad you think this is a great place to be! Chris Lowe Senior Director - Inside Sales, Seattle
      5.0
      Oct 2, 2016

      Best Experience Ever

      Senior business consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Huge opportunity from a personal, professional and financial standpoint. Great management team and great atmosphere. Maintain a start up culture despite having nearly 3,000 employees. Upward mobility and core values that are at the forefront of every decision the company makes.

      Cons

      Your time will be cut short if you do not adhere to the aforementioned core values. Only a "con" if you lack consistency or integrity

      avatar
      Zillow Response
      9y
      Thank you for the review. I am glad to hear your experience was positive at Zillow Group. Our leadership team is keenly focused on amplifying the experience and performance of our team. Your point regarding decision making and upward mobility is well put. All decisions we make at Zillow Group center around our core values. As we grow and as we change, the one thing that will remain the same is our adherence to those values. It is uplifting to hear you recognized that during your time with us. If you have any more feedback, please feel free to contact me directly at stevec@zillowgroup.com. Best of luck with your future endeavors. Steve Capezza – VP, Premier Agent Sales – Orange County and New York City
      3.0
      Sep 20, 2016

      Premier Agent Concierge

      Premier agent concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a very good company overall. Really good benefits, good pay, and the upper management such as the CEO are awesome.

      Cons

      The Premier Agent Concierge department is a decent job, but management makes it really difficult to enjoy and prosper in. It's honestly the worst management team I've ever had. They're the bottom of the barrel in intelligence, but had connections or were found attractive by upper management and were promoted to their position. I know that's usually how it goes, but it's worse here than anywhere else I've ever been, by far. I cannot stress this enough, I really can't, they basically only know how to micromanage, they have no actual skills or abilities to improve you or the team. Beware, if you don't like being treated like a 4 year old, or actually want to go places in your career, this is not a place you want to be. The job itself is basically making the same 30 second phone call 400 times a day, repeating the same thing over and over and getting hung up on and screamed at. You gain no more career skills than a telemarketer does in this position. I would recommend it for people as an in between job, but not as a serious career.

      avatar
      Zillow Response
      9y
      Thanks for your detailed comments. Though I’m glad you liked Zillow, I’m sorry you didn’t like the job itself or your particular manager. We try hard to ensure that people are promoted based on merit, and we’re also working on additional manager/leadership training. If you can provide specific feedback, I’d definitely like to hear it – feel free to email me at tonys@zillow.com. The job can be repetitive, but we’re also thinking of and working on ways to improve that. It’s also true that, even though we try to be very clear re: job expectations, the role just isn’t the right fit for some people, and that might have been the case here. Thanks again for your feedback and good luck on your next career step. Tony Small Vice President and General Manager, Premier Agent
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