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      Zillow

      Engaged Employer

      Zillow reviews

      4.6

      92% would recommend to a friend

      (1,702 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by demographic groups

      Zillow has an employee rating of 4.6 out of 5 stars, based on 1,702 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      2K reviews
      5.0
      Mar 16, 2016

      One Year In and it Keeps Getting Better

      Senior database developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Too many specifics to list here, especially without parroting all of the others - outstanding health benefits, discretionary time off (huge for new hires who don't have to wait for years to accumulate time off), morale events, interesting speakers, and the list goes on. The biggest pro is leadership that truly listens to its employee base. In the year I have been here Zillow has stepped up in offering a more aggressive 401k package, top-notch health benefits, more competitive pay scale, option of RSUs vs. options, DTO vs. PTO, and so much more. Every enhanced benefit is in direct response to the collective voice of the personnel. Bottom line - employees are treated as adults and allowed to perform at a high level.

      Cons

      My position is one of the few still typically still occupied by Boomers in a house full of Millenials, so for those fortunate enough to qualify for a position here later in one's career you better be young at heart to keep up.

      avatar
      Zillow Response
      10y
      Thank you for the great feedback. It made my day. - Spencer (CEO)
      5.0
      Mar 13, 2016

      Great Company!

      Client engagement specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very upbeat environment. I've had other jobs and what I love the most about this job is how they show their appreciation for you. Two lounges filled with free food and drinks, pool table, ping pong, basketball, constant food being catered in. The Zillow 15 is real! Decent lunch break and you don't have to ask if you need to take a break. All upper management has been super helpful and readily available to help whenever you need it. They also have a casual dress code which is amazing. I love being able to dress comfortably to work. $75 monthly gym reimbursement, elevating desks, great benefits, etc. The company is always changing and moving forward. I was a career changer and this job has been super refreshing for me!

      Cons

      I would say the biggest con is the scheduling. Unfortunately with this particular department it's just how it is right now. Real Estate does a lot of their business during the weekends and evenings so there's a high chance you will be working those shifts. The department is growing so you never know what kind of flexibility or different opportunities that could bring in the future.

      avatar
      Zillow Response
      10y
      Thanks for the nice and thoughtful review! I'm glad you're really enjoying the job, including the benefits, environment, and team leads. What you're doing is incredibly important for our customers, agents, and the business overall. Yes, scheduling can be challenging in this role - thank you for the direct feedback. As our systems get better, our scheduling flexibility may get better as well (though might take some time.) I'll pass the feedback along, though to make sure we have this on our radar. Thanks again and feel free to send any additional feedback you'd like to share to me at tonys@zillow.com.
      1.0
      Mar 7, 2016

      PAC

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits package but that is all I can say.

      Cons

      Massive favoritism. Unless you have a cheerleader/jock/frat personality you are treated poorly. I was treated as an outsider. You are told they value their employees and will work with you but if they don't like you they will find a way to exclude you and get rid of you. I was treated so poorly it sits on the edge of harassment. They say everyone is a team and is equal but that is far from the truth. If you aren't a favorite they will treat you so bad you will quit. The lack of structure works against you. I was treated so poorly and was given such false, hypocritical information it has to be illegal and will be speaking with a lawyer to see what can be done. I would never wish that kind of treatment on my worst enemies. Make sure there is documentation and a witness when you speak with management because they will lie. It is not surprising they are only rated a top company on glass door because the people who do have issues are afraid to voice their opinion. If you express concern for being singled out they will find a way to fire you or get you to quit. The open door policy is nonsense, once you express anything negative they will retaliate. There is no work/life balance and I am an example of that. I had the same experience another employee who reviewed had.

      avatar
      Zillow Response
      10y
      I'm sorry you felt this way about your experience at Zillow. We work hard to ensure that there's no favoritism and that people are measured fairly based on their effort and results. The attrition on the team is very low and the internal surveys from the group (anonymously given) reveal a really happy team and a great work environment. I'm sorry you didn't feel the same way. Good luck on your next experience, and if you'd like to send me specific feedback, I'd be happy to hear it: Tony Small, tonys@zillow.com
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      Glassdoor has 2,694 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.