Zillow reviews

4.6

92% would recommend to a friend

(1,699 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,699 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
2.0
May 20, 2025

bad leadership

Recommend
CEO approval
Business Outlook

Pros

actual sales conversations are great, worked directly with agents with are decision makers, commission structure is good

Cons

expectations change on a whim, they also delete them from the resource book so they can quite literally be holding you accountable to rules that dont exist anymore, the same rules dont apply to everyone, leadership has no idea what they are doing and put blame back on reps for their failures, they claim that being clear and open "turning on the lights" is a core value but they leave everyone in the dark and use very vague language when giving updates/expectations just to use them against us, have known SEVERAL people hired and fired within 6 months due to lack of support, proper onboarding, and changing of expectations, hr is a nightmare and basically said "be grateful we didnt fire you (a new hire) sooner and gave you a chance" - not sure why they hired us in the first place. no organization or system to help teach their process or resource so you have to ask other coworkers how to do literally anything (and the rules constantly change, even managers dont have an idea). knew SEVERAL people who got severally physically sick from the stress and literally had to take medical leaves within a few months of starting. absolute shame because they used to have a great reputation and employees from 3+ yrs ago talk about how great of a work environment it USED TO BE

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Zillow Response
1y
Thank you for your candid feedback. We regret that your time with Zillow was not as positive as we strive to provide for all employees. Your insights are crucial for us to understand the challenges you faced, and we take them seriously. If you're willing to share more details, please contact us at careers@zillowgroup.com.
3.0
May 20, 2025
Recommend
CEO approval
Business Outlook

Pros

great pay and benefits including bonus and allowances for remote work and gym membership

Cons

Its a very political environment where knowing the right people helps

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Zillow Response
9mo
We appreciate you being upfront with your feedback. Hearing where we can do better gives us real insight into how to keep improving the employee experience. Your perspective helps us grow, and we’re grateful you took the time to share it.
Viewing 142 - 144 of 1,699 Reviews

Glassdoor has 2,690 Zillow reviews submitted anonymously by Zillow employees. Read employee reviews and ratings on Glassdoor to decide if Zillow is right for you.