Zillow reviews

4.6

92% would recommend to a friend

(1,701 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Oct 14, 2015
Recommend
CEO approval
Business Outlook

Pros

I love the transparency of the company all the way up the ladder the our CEO and founders. I've never worked for a company that had such an open door policy before. I'm in Sales and what I love is that you really are rewarded for how much work you put in. Your commission isn't limited, so just keep selling and you'll keep making more money and let me tell you - the pay compensation is very fair. In addition to your salary and commission, there are also constant contests. I've won cash prizes ranging from $25 to $1,000, gift cards, remote control cars, a blackjack visor, a macbook, and that's just what I have personally won! The benefits are Amazing! Phenomenal health insurance, free public transit, an amazing office in the heart of Downtown Seattle with beautiful panoramic views, a video game room, shuffleboard. Ping pong, Foose ball, 3 break rooms/dining areas, a frozen yogurt machine, several catered lunches a month, the craziest holiday parties I've ever been to, and more! I also love that they reward you for selling the right way, or as we call it the 'Zillow Way'. They consistently give out bonuses to the reps with the lowest cancel rates (ensuring they are bringing on new business in the right way with clear expectations) and you also lose commission if your sale cancels it soon after buying. This may seem bad,but it's really not and is just to make sure you aren't 'Selling hot' or putting someone in a bad position. I love the fact that I only have to sell to one group of people (Real Estate Agents) and I'm selling the UNQUESTIONABLY BEST marketing product in their industry. Seriously how much easier can it get? If you can't CRUSH this job, you don't belong in Sales. Period.

Cons

Now for the Cons. If the benefits, management, pay, and work environment are all awesome then there can't be a downside right? Wrong. It is a grind! If you aren't prepared to work your butt off, then don't bother. They want the best, they hire the best, they provide the best tools, and if you don't give your best ... well then they don't want you. This job is all about the numbers and not getting beat down after your 30th hangup of the day. The next sale could always be 1 call away and if you don't go in to every single call with the mentality then you are limiting yourself.

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Zillow Response
10y
Wow! As a member of the sales management team, I can't help but feel incredibly proud of the selling environment you so accurately describe! We have a lot to be thankful for at Zillow and we know that great people like you will thrive when given an opportunity to earn great commissions doing things the RIGHT WAY. Thank you for helping build our sales culture into what it is today! I would agree that hard work is required to excel at Zillow, and the inside sales department is no exception. We believe that it's our role in management to help people get the most of the opportunity at hand and we do hold people accountable such that they don't under-perform relative to their potential. In regards to listening, I agree; Our sales management team is comprised of people who started as sales people and earned the right to lead a team. We collaborate and consult with our managers so that we get decisions right- If you have ideas that you'd like us to consider, please stop by my desk in Seattle. Doug Slotkin VP, Local Ad Sales
5.0
Oct 14, 2015

Happy Times

Recommend
CEO approval
Business Outlook

Pros

A group of us were talking about how Trulia/Zillow changed our life so I figured I would jump on and share with you lovely people. I have been with Trulia (now Zillow Group) for over 4 years. 5 years ago if you would have told me my life is what it is today I would not have believed you. I have always been a hard working, dedicated and driven employee. With that being said I had the pleasure of working for large retail and corporate organizations successfully for over 10 years. While i have been lucky to work for great companies in my past, none of them hold a candle to Zillow Group. Since i have worked here I have grew in both my professional and personal live. I have been able to build a nest egg in my savings account, buy a house, upgrade my car and travel. Professionally I have been developed from role to role under great leaders and could not be happier to get up in the morning and come to work and kick tail (a very rare thing a few of us lucky ones have the luxury of experiencing). Since the Zillow/Trulia merger, while I did feel the pain of being on the Trulia side of the business and returning to being a newbie on a large team I have continued to grow and learn and am in a "Happy Place" again (after a couple months of growing/transition pain). I truly feel grateful and excited to be part of a unbelievably amazing organisation where you are not just a number on a paycheck. For those of you who are just all about the perks, here are a few words. While the crazy amount and variety of snacks and drinks in the kitchen are not the reason I come to work everyday, I do very much appreciate a PBJ, Chips, Lattes, Peaches, Bananas and more... Our insurance (free by the way) is the best I have ever seen (remember I have worked for large corporations where good insurance has been my norm, ZG benefits are above and beyond). Our yearly reviews resulting in bonus RSUs/Options for our hard working employees are simply above and beyond. For the record I was not asked me to right this review, nor do I in anyway feel obligated to say random nice things about ZG. Truth is I sincerely believe in where I work, what we do and the people we help everyday.

Cons

Like I said above the Trulia/Zillow migration was a bit painful for a couple months. While it was not nearly as bad as other mergers I have witnessed and Zillow tried to ease the pain as much as possible the reality is those of us from the old Trulia side felt the pain.

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Zillow Response
10y
Hi. Thank you for your wonderful response. It's great to hear someone with your tenure has had such a positive experience here and congrats on your continual development and recognition! Yes, the integration was a lot of work, but how great was the end result now and it was fun to watch us bond as a team. We are always interested in your feedback, so more surveys will keep happening, but, I'd love to talk with you any time, just holler and I'll pop over. We are always looking for ways to improve and get better. Thanks again and here's to many more years together at this amazing place. Greg Bland
5.0
Oct 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Good talented people, Work on new projects using latest technologies Catered lunches,happy hour

Cons

There should be more communication between different teams and people should not work in cylos

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Zillow Response
10y
I’m glad you are enjoying working at Zillow Group here in Irvine! Things are speeding up around here with new, innovative projects. With the growing number of new employees we have hired, we continue to find new ways to increase our cross functional communication between engineering teams. Thank you for your feedback and we’ll get a show-n-tell on the calendar shortly to collaborate – Z is a team sport. -Justin LaJoie (VP Industry Solutions & Site Director)
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