Zillow reviews

4.6

92% would recommend to a friend

(1,701 total reviews)
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Jeremy Wacksman

96% approve of CEO

75% positive business outlook

Zillow has an employee rating of 4.6 out of 5 stars, based on 1,701 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Dec 10, 2014
Recommend
CEO approval
Business Outlook

Pros

There is honestly a ton of benefits from working at Zillow but I'm only going to address the top 3. LEADERSHIP: Anyone in real estate knows the 3 golden rules for success which is location, location and location. In my opinion the 3 golden rules for corporate success is leadership, leadership, leadership. If I ever quit Zillow, they have switched up how I would search for a new job. The first thing I would investigate is the leaderships track record and let's be honest Zillow's leadership is about as good as it gets. Spencer's natural charisma and knack for leadership gets two thumbs up from me. Don't get me wrong I know Zillow is a Team Sport and we have hundred's, actually thousands of very talented people but I believe the top executives are responsible for the long term growth. COMPENSATION: All and all Zillow's compensation is fair. You can definitely make really good money but be ready to grind you tail off, lucky for me I don't mind. When you throw in all the company functions, health benefits, 401K match, bonuses, regular hosted lunches, bus pass, PassPort card and much more, Zillow makes it worth it to work 10-12 days. WORK ENVIRONMENT: If you are a person that has high energy, likes loud music, likes wearing relaxed attire, competitive nature, likes to play video game at break time, working in a beautiful high profile modern building, watching the sunrise from behind Mt Rainer or watching the whales swim by at sunset in the Puget Sound........you might want to apply at Zillow

Cons

Only a couple negative ones.... I've been here for just under 5 years and personally had issues that really started to surface after we went public which I suppose typically happens. My main issues were pay related because I was hired on at certain splits and then one day they just announce they are changing it. It seems to change up a few times a year now. It's not always in the same form but they are always trying a way to push us harder to get the dangling carrot. I get it that it's good for the Zillow bottom line but it burns people out pretty quickly and ultimately provides lower level customer service to clients because we are pushed to bring on more new clients over anything else. It's an endless circle. We are so big now and unless you are a person that likes to schmooze you can often feel like your efforts go unnoticed. If you are single with no kids it's much easier to advance because you can participate in all the after work functions. I feel trapped in my position because I don't feel like I can make as much money in a different position within the company.

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Zillow Response
11y
Thanks for taking the time to share your experience and thanks for your contributions since the early days of Inside Sales at Zillow. I am glad you appreciate the culture you've helped create over the years and I share your feelings. I'd like to address your concerns and then would be happy to meet with you to discuss them further if you'd like: Regarding comp changes, we are very sensitive to this concern and try to make as few as possible - I believe we make fewer than most inside sales organizations but in a growing business, there are instances when it's required to make sure we're finding the right balance between hitting our sales objectives and giving our people the opportunity to earn as much or more in the adjusted commission plan. Our approach with sales people has always been to help them realize their potential, achieve their income goals, and outline a clear path towards advancing in their careers, whether it be going into management or field sales. If you have ideas on how to motivate long time contributors like yourself, I would like to know about them - some of our best ideas have come from our people. As it relates to the challenge of managing your time with a large client base, we know the challenge and truly value the interaction our people have with clients post sale- it's one of the things that makes our sales organization great. It's important for the health of the sales person's business as well as Zillow's overall to deliver the best client service while still bringing aboard new clients to our business. Thanks again for your feedback and I look forward to speaking with you further. Doug Slotkin VP, Local Ad Sales
5.0
Dec 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Love the people, benefits, culture, openness of the office. Truly the best position I have had in my career. I have never been so happy at a job as I am now. I love the review process and the core values.

Cons

401K match was an issue for some time, but management looked into it and fixed it.

5.0
Dec 7, 2014
Recommend
CEO approval
Business Outlook

Pros

I have worked at Zillow for just under a year. I actually found the job listing a year ago on Glassdoor and after reading the reviews, I knew it was too good to be true. Everyday when I walk in the office, I am so happy to be there. From my co-workers, to the environment, to the snacks--- it's so easy to see the culture. Zillow thrives on our core values, for example: think big, move fast and winning is fun. These values are apparent in each of the employees. They are posted on our walls as constant reminder of what we are here to do. I work directly with our Sales Team and Agents. Though at times, it can be tiring, like any job, I have never been more excited helping my colleagues and customers at any other job. I have scheduled monthly meetings with my supervisor, though it's rare that a week goes by without us checking in. My manager is in touch, as well as the VP. I have never felt happier at any company that I have worked at. Of course there are moments when you are physically and mentally tired, but it's worth it.

Cons

The only con isn't really a con in my eyes... we are growing so quickly that we can't hire support in each department fast enough. The work load is tough at times. If you can't stand the heat, get out of the kitchen.

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Zillow Response
11y
Thank you very much for the great review of Zillow. I'm really glad that you are enjoying your time here, and finding the work challenging and the culture to be solid. Thank you!
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