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      Zillow

      Engaged Employer

      Zillow reviews

      4.6

      92% would recommend to a friend

      (1,700 total reviews)
      avatar

      Jeremy Wacksman

      96% approve of CEO

      75% positive business outlook

      Ratings by category

      4.6

      Culture & values

      4.6

      Diversity & inclusion

      4.6

      Work/Life balance

      4.6

      Compensation and benefits

      4.5

      Career opportunities

      4.4

      Senior management

      Zillow has an employee rating of 4.6 out of 5 stars, based on 1,700 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Zillow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      May 12, 2014

      Doing your best is not enough..

      Inside sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company , lots of growth opportunity's for the right people, Casual dress code, great job all around as long as you work hard. Good money can be made. Loved helping Real Estate Agents in changing their lives for the better by driving new business their way. You go home feeling great about what you did for others. Sure you work hard make allot of calls but the rewards are worth it and the work you put into it. They treat you with wonderful incentives like free lunches, snacks, drinks, great company rallies, and motivate you to be your best.

      Cons

      Even if you are making your quota, call time and have a great retention rate with your clients, its not enough to keep your job. I really loved my job, but if you upset the wrong manager you are gone, I watched this manager let go great people with great potential over the fact the manager just did not like the person, its a well known fact and spoke about often. If you kiss butt and make that manager feel good about themselves you are golden, If you come in do your job and do not wish to participate in being a cheerleader, then walk away now. I was in extreme fear if I brought this up I would have lost my job. Instead I put my head down and did my job. I took pride in my job, loved my agents and excited about what Zillow's future had for all of us. Upper management may or may not be aware of this, a real shame if they do. I would have stayed with this company forever and continued to exceed my numbers and help the company grow. Knowing that one persons opinion of you can change your whole life is extremely sad.

      avatar
      Zillow Response
      12y
      I am really sorry to hear your impression of our work environment and decision making process. Decisions like the one you referenced are made with full consensus of the sales management team. We don't decide to let sales people go when they are performing the way you described, unless there was a sales ethics, reliability or other issue that negatively impacts fellow sales people or our client relationships. Our sales culture values performance, not the degree to which a sales person butters up his or her manager. It sounds like you had some success at Zillow and I'm hopeful that this will help you do well in your next opportunity.
      2.0
      May 12, 2014

      Disappointing Career Choice

      Inside sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zillow is a GREAT product for both an agent and the consumer. Exceptional sales team, casual attire, benefits, beautiful location.

      Cons

      There is no work-life balance. You are informed last minute that you must show up to a "roll out" the next morning extremely early. They offer great lunches but that is because you take your food back to your desk to scarf it down and get back on the phone. You do have great benefits but never have time to use them as you cannot leave your desk. Extreme micromanagement. The VP will email you at noon if your call time is not up to par as it is not the "Zillow Way". Great glorified telemarketing position for an individual with little education and relatively no sales experience.

      avatar
      Zillow Response
      12y
      I am disappointed to read that your experience at Zillow hasn't been as good as you'd like it to be. It is up to the sales person to manage their day and therefore their work life balance. I think if you asked our sales team about the degree to which they have a good balance, the vast majority would tell you that Zillow allows you to work hard and then have a full life outside of work. We manage folks so they can get the most of out of their potential and achieve their income and career path goals - People are free to eat their lunch out or away from their desk and managers are not micro managing people's schedules - that said, if a sales person is struggling and/or not putting forth the needed effort, we are certainly hold folks accountable. Our customers would tell you that our sales people are consummate professional sales people, not telemarketers. As you alluded to, we have the best product out there and it's incredibly satisfying to hear back from your clients about their success and be thanked profusely for cold calling them to get them on board. My name is Doug Slotkin and I run the Inside Sales team - I would suggest you work with your manager or me to figure out how we can make your experience better at Zillow. Please contact me at 206 515 8236 or dougs@Zillow.com.
      5.0
      May 9, 2014

      Great place to work. Lincoln Ne office.

      Customer support
      Recommend
      CEO approval
      Business Outlook

      Pros

      My spouse and I have been employed in the Lincoln office for 1.5 and 2 years. The transparency of the chain of command is superb. The ability to chat with the CEO, VP, etc in a manner that makes you feel like you are all in the trenches together is a value beyond comparison. Our office gives us the tools we need to hit the ground running and use our personal work ethic to exceed as far as we want. The positive outlook by upper management Is a refreshing and recharging output of energy. I personally work with our colleauges in Seattle quite often and the synergy between offices is getting stronger each day. The flexibility offered is unmatched, from time off for my significant other for the birth of our children to flexibility for the both of us for kids appointments. I was very impressed of the flexibilty and support I received after a weight lifting accident left me temporarily disabled. You just can't beat the culture, synergy and family focus. My office truly encompasses the "skys the limit" mentality if you are willing to work for what you want.

      Cons

      With any merger there are growing pains, however in the past year and a half I have seen great relationship building and information passed all around to all offices. With various heads of the company, along with random people from various departments visiting monthly, you just can't ask for any more open communication than that. I forsee our office as well as other offices changing for the better every day as our brand continues to be a champion in the industry.

      Viewing 1564 - 1566 of 1,700 Reviews
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